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Resolved kekriszta
(@kekriszta)

3 years, 1 month ago

Hi there,

I have WCFM frontend, marketplace and multivendor with Rehub theme.

Problem 1: vendors > profile manager > social – any url or link added does not save. Leaving the page then coming back, all fields are empty.

Problem 2: on vendor store page social icons are not showving at all. I assume they should be on the white part of the header section…

Probably these 2 issues are connected.

I’m asking also here, as WCLovers support is pretty slow (as if any) ??
Can you please advise?

Thx
Viewing 7 replies - 1 through 7 (of 7 total)
(@judagutor)
To further check into this, kindly provide us your System Status; you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste in here your response.
Thanks!
Thread Starter
kekriszta
(@kekriszta)
3 years, 1 month ago
Here you go. Thx.

### WordPress Environment ###

WordPress address (URL): https://manofestum.com
Site address (URL): https://manofestum.com
WC Version: 6.1.1
REST API Version: ? 6.1.1
WC Blocks Version: ? 6.5.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.0.3
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.25
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.10-MariaDB-1:10.5.10+maria~buster-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.1.1
WC Database Prefix: ihzyi1nl5h
Total Database Size: 25.41MB
Database Data Size: 19.40MB
Database Index Size: 6.01MB
ihzyi1nl5hwoocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ihzyi1nl5hwoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ihzyi1nl5hwoocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ihzyi1nl5hwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ihzyi1nl5hwoocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ihzyi1nl5hwoocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ihzyi1nl5hwoocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ihzyi1nl5hwoocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ihzyi1nl5hwoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ihzyi1nl5hwoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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ihzyi1nl5hactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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ihzyi1nl5haffegg_egg: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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ihzyi1nl5hcegg_price_alert: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ihzyi1nl5hcegg_price_history: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
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ihzyi1nl5hmdf_stat_buffer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hmdf_stat_tmp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hmec_attendees: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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ihzyi1nl5hrcb_revision_independent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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ihzyi1nl5hrcb_tcf_special_features: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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ihzyi1nl5hterms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ihzyi1nl5hterm_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ihzyi1nl5hterm_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ihzyi1nl5husermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
ihzyi1nl5husers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ihzyi1nl5hwcfm_daily_analysis: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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ihzyi1nl5hwcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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ihzyi1nl5hwcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ihzyi1nl5hwcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ihzyi1nl5hwcfm_marketplace_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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ihzyi1nl5hwcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ihzyi1nl5hwcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_store_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ihzyi1nl5hwcfm_store_categories_mapping: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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ihzyi1nl5hwcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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ihzyi1nl5hwcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpstg0_rcb_revision_independent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_rcb_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_rcb_stats: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_rcb_tcf_features: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_rcb_tcf_purposes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_rcb_tcf_special_features: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_rcb_tcf_special_purposes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpstg0_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpstg0_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_store_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_store_categories_mapping: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_store_categories_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpstg0_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wpfepp_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 189
attribute_group: 3
blog: 3
custom_css: 1
customize_changeset: 40
elementor_library: 9
mdf_shortcodes: 2
mec-events: 1
meta_data_filter: 9
nav_menu_item: 9
page: 25
post: 12
product: 78
rcb-cookie: 1
revision: 522
seedprod: 1
shop_coupon: 1
sidebar: 2
wp_global_styles: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

Affiliate Egg Pro: by keywordrush.com – 10.3.2
Classic Widgets: by WordPress Contributors – 0.3
Content Egg Pro: by keywordrush.com – 10.0.3
Elementor: by Elementor.com – 3.5.4
Envato Market: by Envato – 2.0.7
GEO my WP: by Eyal Fitoussi – 3.7.1
Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0
Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.23.2
Newsletter: by Stefano Lissa & The Newsletter Team – 7.3.6
One Click Demo Import: by OCDI – 3.0.2
REHub Framework: by Wpsoul – 13.1
RH Frontend Publishing Pro: by WPsoul – 4.2.6
Under Construction: by WebFactory Ltd – 3.92
WCFM - WooCommerce Multivendor Marketplace - Store Categories: by WC Lovers – 1.0.3
WCFM - WooCommerce Frontend Manager: by WC Lovers – 6.6.1
WCFM - WooCommerce Multivendor Marketplace: by WC Lovers – 3.5.2
WCFM - WooCommerce Multivendor Membership: by WC Lovers – 2.10.3
WooCommerce: by Automattic – 6.1.1
StoreCustomizer: by Kaira – 2.3.7
WP File Manager: by mndpsingh287 – 7.1.4
WordPress Meta Data & Taxonomies Filter (MDTF): by realmag777 – 1.2.9
WP STAGING: by WP-STAGING – 2.9.4
WPForms Lite: by WPForms – 1.7.2

### Inactive Plugins (1) ###

CAPTCHA 4WP: by WP White Security – 7.0.3

### Must Use Plugins (3) ###

1&1 Product Subdomain: by 1&1 – 1.1.0
Health Check Troubleshooting Mode: by  – 1.7.2
WP STAGING Optimizer: by René Hermenau – 1.5.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: booking (booking)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #368 - /all-listings/
Cart: ? Page visibility should be public
Checkout: ? Page visibility should be public
My account: #17 - /my-account/
Terms and conditions: #5405 - /terms-of-use/

### Theme ###

Name: Rehub theme
Version: 16.2
Author URL: https://wpsoul.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: rehub-theme/woocommerce/archive-product.php
rehub-theme/woocommerce/cart/cross-sells.php
rehub-theme/woocommerce/content-product.php
rehub-theme/woocommerce/emails/plain/customer-reset-password.php
rehub-theme/woocommerce/global/wrapper-end.php
rehub-theme/woocommerce/global/wrapper-start.php
rehub-theme/woocommerce/loop/add-to-cart.php
rehub-theme/woocommerce/loop/loop-end.php
rehub-theme/woocommerce/loop/loop-start.php
rehub-theme/woocommerce/loop/rating.php
rehub-theme/woocommerce/loop/sale-flash.php
rehub-theme/woocommerce/myaccount/my-account.php
rehub-theme/woocommerce/product-searchform.php
rehub-theme/woocommerce/single-product/add-to-cart/external.php
rehub-theme/woocommerce/single-product/meta.php
rehub-theme/woocommerce/single-product/product-image.php
rehub-theme/woocommerce/single-product/sale-flash.php
rehub-theme/woocommerce/single-product/share.php
rehub-theme/woocommerce/single-product/tabs/additional-information.php
rehub-theme/woocommerce/single-product/tabs/description.php
rehub-theme/woocommerce/single-product-reviews.php
rehub-theme/woocommerce/single-product.php
rehub-theme/woocommerce/content-product_cat.php

### Action Scheduler ###

Complete: 537
Oldest: 2022-01-03 19:04:01 +1000
Newest: 2022-02-03 07:07:13 +1000

Pending: 6
Oldest: 2022-02-04 07:07:13 +1000
Newest: 2022-02-07 19:14:53 +1000

### Status report information ###

Generated at: 2022-02-03 14:44:45 +10:00
MayKato
(@maykato)
3 years, 1 month ago
Hi @kekriszta
Both problem 1 and 2 are related to the WCFM plugin which we are unable to provide support for on this particular forum. The best place for getting further support is the plugin support – you could try their official site to get assistance too: https://wclovers.com/
Thread Starter
kekriszta
(@kekriszta)
3 years, 1 month ago
Thank you! Wish they would answer as fast as you do! …or at all ??
Igor H
(@ihereira)
3 years, 1 month ago
Hello,
Sorry to hear about this situation.
Kindly note, as mentioned previously this forum is specific for WooCommerce core inquiries. Since the issue is related to the WCFM plugin, you will need to reach out to the plugin support for further assistance.
Thank you.
Thread Starter
kekriszta
(@kekriszta)
3 years, 1 month ago
I know ??
That is why I thanked to you woocommerce guys above!
I just wish that WCLovers would be as quick to reply as you!
thx again!
Igor H
(@ihereira)
3 years, 1 month ago
Of course, we understand.
I’m going to mark this as closed/resolved – if there are any questions regarding WooCommerce core we’ll be here if and/or when you are ready to continue.
Thanks.
Viewing 7 replies - 1 through 7 (of 7 total)
The topic ‘social icons and urls’ is closed to new replies.