Social Icons not showing up in Footer

  • Resolved Great Water Filters

    (@greatwater2024)


    2 months ago

    Hello Team,

    I have 2 issues:

    One is that the Youtube and subscribe icon are not showing up in the footer, even though I ticked the boxes to select them, and added the address.

    The other one, the social sharing icons are not showing in the post pages either. Even though I also set it up correctly.

    I will appreciate your help

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Nick

    (@d4d5bh6)

    Thank you for your question!

    For your first issue, could you please clear cache? E.g. from cache plugins, server-side caching etc. Does it work then?

    Regarding the second issue, could you please open a new support thread? The rule is one issue per thread, to keep things clear ?? Thank you!

    Thread Starter Great Water Filters

    (@greatwater2024)

    Hello Nick, the problem remains after clearing cache, or incognito. The missing icons are not in the footer.

    https://greatwaterfilters.com.au/?nocache

    Plugin Support Nick

    (@d4d5bh6)

    Okay, and you selected those icons to display under question 1 in the plugin?

    Thread Starter Great Water Filters

    (@greatwater2024)

    yes

    Plugin Support Nick

    (@d4d5bh6)

    If you place them via shortcode on a dummy post, how do they show then?

    Please also provide a screenshot of your selections under question 1.

Viewing 5 replies - 1 through 5 (of 5 total)
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