Social Media Buttons Are Back

  • Resolved anthonypa2000

    (@anthonypa2000)


    2 years, 6 months ago

    Hello,

    At one point, I had the social media icons turned off, and now with some update to WooCommerce or Storefront, they are back. I’ve tried to get rid of them in the Jetpack Settings and Under Settings, Sharing, but neither option will turn them off.

    How do I get rid of those sharing buttons on the Product Page with the versions of WooCommerce/Storefront that I have?

    Thanks!
    Anthony

    Here’s my status report:

    
### WordPress Environment ###

WordPress address (URL): https://www.griffonloregames.com
Site address (URL): https://www.griffonloregames.com
WC Version: 6.4.1
REST API Version: ? 6.4.1
WC Blocks Version: ? 7.2.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 500 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.32
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 8.0.28-0ubuntu0.20.04.3
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: wp_nxpbbm_
Total Database Size: 55.71MB
Database Data Size: 34.13MB
Database Index Size: 21.58MB
wp_nxpbbm_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_nxpbbm_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nxpbbm_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nxpbbm_woocommerce_downloadable_product_permissions: Data: 1.52MB + Index: 3.42MB + Engine InnoDB
wp_nxpbbm_woocommerce_order_items: Data: 0.17MB + Index: 0.06MB + Engine InnoDB
wp_nxpbbm_woocommerce_order_itemmeta: Data: 2.52MB + Index: 1.88MB + Engine InnoDB
wp_nxpbbm_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_nxpbbm_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nxpbbm_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_nxpbbm_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nxpbbm_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nxpbbm_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_nxpbbm_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nxpbbm_actionscheduler_logs: Data: 1.52MB + Index: 0.39MB + Engine InnoDB
wp_nxpbbm_cc_abandoned_checkouts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nxpbbm_cleantalk_ac_log: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
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wp_nxpbbm_cleantalk_sfw: Data: 0.45MB + Index: 0.36MB + Engine InnoDB
wp_nxpbbm_cleantalk_sfw_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nxpbbm_cleantalk_spamscan_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_nxpbbm_comments: Data: 0.45MB + Index: 0.44MB + Engine InnoDB
wp_nxpbbm_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nxpbbm_options: Data: 6.28MB + Index: 0.14MB + Engine InnoDB
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wp_nxpbbm_posts: Data: 2.52MB + Index: 0.36MB + Engine InnoDB
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wp_nxpbbm_spbc_backups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nxpbbm_spbc_bfp_blocked: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nxpbbm_spbc_firewall__personal_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nxpbbm_spbc_firewall__personal_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nxpbbm_spbc_firewall_data: Data: 4.52MB + Index: 3.52MB + Engine InnoDB
wp_nxpbbm_spbc_firewall_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nxpbbm_spbc_monitoring_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nxpbbm_spbc_scan_frontend: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nxpbbm_spbc_scan_links_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_nxpbbm_spbc_scan_results: Data: 2.52MB + Index: 0.52MB + Engine InnoDB
wp_nxpbbm_spbc_scan_signatures: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_nxpbbm_spbc_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nxpbbm_spbc_traffic_control_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nxpbbm_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nxpbbm_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nxpbbm_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nxpbbm_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nxpbbm_usermeta: Data: 1.52MB + Index: 1.95MB + Engine InnoDB
wp_nxpbbm_users: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
wp_nxpbbm_wc_admin_note_actions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
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wp_nxpbbm_wc_customer_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_nxpbbm_wc_download_log: Data: 0.19MB + Index: 0.19MB + Engine InnoDB
wp_nxpbbm_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nxpbbm_wc_order_product_lookup: Data: 0.22MB + Index: 0.28MB + Engine InnoDB
wp_nxpbbm_wc_order_stats: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
wp_nxpbbm_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_nxpbbm_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_nxpbbm_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nxpbbm_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_nxpbbm_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_nxpbbm_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nxpbbm_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nxpbbm_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

amn_wpforms-lite: 1
attachment: 134
ctct_forms: 1
ctct_lists: 10
custom_css: 2
customize_changeset: 1
jetpack_migration: 2
jp_img_sitemap: 3
jp_sitemap: 3
jp_sitemap_master: 3
nav_menu_item: 23
page: 20
post: 31
product: 14
product_variation: 16
revision: 210
shop_coupon: 194
shop_order: 749
shop_order_refund: 4
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (34) ###

VaultPress: by Automattic – 2.2.1
Anti-Spam by CleanTalk: by СleanTalk  – 5.175
Constant Contact Forms for WordPress: by Constant Contact – 1.12.0
Constant Contact + WooCommerce: by Constant Contact – 1.4.0
DreamHost Panel Login: by DreamHost
danielbachhuber – 1.0.0

Homepage Control: by WooThemes – 2.0.3
WooCommerce Bundled Products by Iconic: by Iconic – 2.3.0
Jetpack: by Automattic – 10.9
MAK WooCommerce Download Permissions: by MAKBIZ Ventures Inc. – 3.2.0
My Custom Functions: by Space X-Chimp – 4.51
Security by CleanTalk: by CleanTalk Security – 2.85
Storefront Blog Customiser: by WooCommerce – 1.3.0
Storefront Footer Bar: by WooThemes – 1.0.4
Storefront Hamburger Menu: by WooCommerce – 1.2.2
Storefront Homepage Contact Section: by WooThemes – 1.0.5
Storefront Mega Menus: by WooCommerce – 1.6.2
Storefront Parallax Hero: by WooCommerce – 1.5.7
Storefront Powerpack: by WooCommerce – 1.6.1
Storefront Pricing Tables: by WooCommerce – 1.1.0
Storefront Product Hero: by WooThemes – 1.2.13
Storefront Product Pagination: by WooThemes – 1.2.4
Storefront Product Sharing: by WooCommerce – 1.0.6
Storefront Reviews: by WooCommerce – 1.0.6
Storefront Site Logo: by Wooassist – 1.2.3
Storefront Sticky Add to Cart: by WooThemes – 1.1.9
WooCommerce Give Products: by WooCommerce – 1.1.13
WooCommerce PayPal Payments: by WooCommerce – 1.8.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.27
WooCommerce Smart Coupons: by StoreApps – 5.3.0
WooCommerce Square: by WooCommerce – 2.9.1
WooCommerce: by Automattic – 6.4.1
WP Mail SMTP Pro: by WPForms – 3.4.0
WP Super Cache: by Automattic – 1.7.7
WPForms Lite: by WPForms – 1.7.4

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

Security by CleanTalk: Must-Use Module: by CleanTalk Security – 2.0

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundled (bundled)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #290 - /shop/
Cart: #291 - /cart/
Checkout: #292 - /checkout/
My account: #293 - /my-account/
Terms and conditions: #467 - /terms-and-conditions/

### Theme ###

Name: Storefront
Version: 4.1.0
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?

### Square ###

Environment: Production
Tokenization Enabled: ?
Debug Mode: Off

### Action Scheduler ###

Complete: 2,941
Oldest: 2022-04-20 21:25:14 -0700
Newest: 2022-05-03 20:38:47 -0700

Pending: 10
Oldest: 2022-05-03 21:05:17 -0700
Newest: 2022-05-08 01:04:51 -0700

### Status report information ###

Generated at: 2022-05-03 20:52:46 -07:00

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @anthonypa2000

    Thanks for sharing the System Status Report.

    I’ve tried to get rid of them in the Jetpack Settings and Under Settings, Sharing

    The sharing buttons can be configured at WordPress Admin > Jetpack > Sharing. Just to confirm – you have already disabled it for Products? That should work unless the social media icons are coming from a different plugin or is persisting due to a conflict.

    Can you please double check? I inspected the page and it shows the settings are ON.

    IMAGE
    Link to image: https://snipboard.io/s4NxOJ.jpg

    We’ll look forward to your response.

    We haven’t heard back from you in a while, so I’m marking this thread closed – we’ll be here if and/or when you are ready to continue.

    Thread Starter anthonypa2000

    (@anthonypa2000)

    Sorry for the delay in response and thanks so much for getting back to me.

    Jetpack says Sharing is off. I’ve tried toggling it off and on to no avail.

    See:
    https://www.griffonloregames.com/wp-content/uploads/2022/05/turned-off.jpg

    These buttons are the worst for what I am trying to do. I hope I can get rid of them somehow.

    Thanks!

    Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi there,

    Thanks for getting back to us.

    I just checked the product page on your website, and the only social sharing option I could see are the following ones:

    These are coming because you have installed “Storefront Product Sharing”. If you don’t want to display these icons, I’ll suggest you de-activate this plugin and let me know how it goes!

    Best,

    Thread Starter anthonypa2000

    (@anthonypa2000)

    Ah-ha!

    That came with a plugin bundle. Sneaky.

    Thanks so much! Problem solved!

    Great! Glad to know that the problem is solved. ??

    I’ll mark this thread as resolved. If you have any other questions, please feel free to create a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Social Media Buttons Are Back’ is closed to new replies.