social media logged in account not sync for the rewards

  • Resolved Kamalpreet Singh

    (@boyka_dhaliwal)


    3 years, 1 month ago

    Hello
    The first thing that I would like to tell you guys your plugin is awesome.
    But I am facing an issue, I hope you will fix it. When I logged in the traditional way, normal email and password, your widget is working fine.
    But when I logged in with a Social media account like FB.

    here is the Screenshot.
    https://prnt.sc/1x2nk3x

    I hope you get my point.

    Thank you in advance

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Apps Mav

    (@akashmalik)

    Hi @boyka_dhaliwal

    Thanks for reaching out!

    As we have already responded to your email ticket, we see that the Facebook login plugin that you are using is creating the store account without the email address.
    Please refer to the below screenshots.

    -> https://prnt.sc/1x3o6jx
    -> https://prnt.sc/1x3nt90

    Kindly contact your developer to configure it properly so the email address is captured from the Facebook API and used while creating the store account. This will resolve the issue.

    For further queries, please feel free to email us at support[at]appsmav[dot]com
    Please stay safe and take care.
    The Apps Mav team

Viewing 1 replies (of 1 total)
  • The topic ‘social media logged in account not sync for the rewards’ is closed to new replies.