Social Pro by Mediavine Buttons not showing anymore

I had the same issue when I installed 2.13.0.

So I rolled back to 2.12.13.

If you roll back, make sure you deactivate the plugin first.

hi, thanks, deactivate Word press? how do I rollback? Thanks

sorry no deactivate mediavine?

Deactivate the plugin, then you can roll it back. It’s always safer to deactivate plugins before changing things in the backend.

To roll it back you need to go back to your back up copy of your site and replace the updated plugin file with the prior one. You can do it via FTP or with the help of your host.

The plugin sits in the wp-content/plugins/social-pug folder of your site’s directory. Social pug is what this plugin used to be called before Mediavine bought them. Not sure why they still use the old name in the actual folder name.

If you don’t have a back up file, then try contacting Mediavine directly to get the prior version of the plugin.

Finally, if you’re using an optimization plugin like Autoptimize or WP Rocket, follow the instructions the developer posted to check it that plugin isn’t causing the issue. In my case, that didn’t resolve the issue, but it might for you. Good luck.

https://intercom.help/mediavine-products/en/articles/4714030-grow-social-optimization-plugins

Hey everyone,

Thanks so much for reaching out to us on the Support forums and so sorry for the delay. Also, big thanks to javier above for sending over the instructions on how to rollback the plugin.

I did take a look on our end and it looks like you have reached out to us directly about this issue but in the event you’re still experiencing any problems please don’t hesitate to reach out and let us know at [email protected] since it looks like you’re on the Pro version of the plugin.