Software OK but bad support

  • The system itself is a bit clumsy and complicated but works fine. The support is inferior. I had trouble connecting my second (paid) license – support couldn’t and didn’t want to help. There is also an auto-renewal to paid licenses, if it happens you miss the timing, they will charge you fully with no chance to refund. not my company

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  • Hi there,

    Thank you for your feedback. We apologize for having trouble connecting your second license and for issues with our support. While we strive to make our support better, there still can be some issues along the way. Hopefully, you were able to connect the license after all. If not, please write us at [email protected] so we can sort this our for you ASAP.

    Igor, Customer Experience

    Support is terrible – you don’t seem to be able to help even with the most simple tasks!! Why destroy a good product??

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