• Resolved meglio

    (@meglio)


    The “Sold By” (in the store and in emails) is not using the store name, which is counter-intuitive. When a vendor configures their store name, they expect the “Sold By” to use that name.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @meglio, WCMp displays the name of the store after “Sold By” as you can see in this two screenshots also :
    – Store Settings: https://drive.google.com/a/dualcube.com/file/d/1XTJtEC3pRULosIu9bki9u8l19WTSG3nz/view?usp=drivesdk

    – Sold By: https://drive.google.com/a/dualcube.com/file/d/1Rmas3n4QyrKsWevTQW0JHF7qO1AiElvm/view?usp=drivesdk

    As you are facing this issue, can you please check whether this is a plugin conflict, by disabling all the plugins except WooCommerce and WC Marketplace and check the shop page again.

    Please keep us posted too.

    Thread Starter meglio

    (@meglio)

    Hi @dualcube. I can see code like this in the templates:

    <?php echo sprintf( __( 'More Products from %1$s', 'dc-woocommerce-multi-vendor' ), $vendor->user_data->display_name );?>

    It means that display_name is used rather than the store name. The former (display name) is configured in the user profile and does not depend on the latter (store name).

    To test my guess, I just changed the vendor’s real name to their real First Name and changed the Display Name wordpress setting to use it. As a result, on an individual product page, I can see “Other products by Tania” rather than “Other products by Sozidora”, where Tania is the vendor’s First Name, and Sozidora is the store name.

    There are several places both in the plugin script files and in the plugin templates where display_name is used rather than the store name.

    To make it show the store name everywhere, I had to put the store name in the vendor’s real name – this is a workaround. It works, but it makes it impossible to set a real person’s name in their WordPress profile.

    Hi @meglio, thanks for your valuable input, yes, currently the display_name is used for vendor sold by name.

    We will try to fix this issue in our next update.

    Thread Starter meglio

    (@meglio)

    Please consider searching for all places where display_name is used and updating the code to use vendor name. There are multiple places.

    When’s the next update planned to be issued?

    Sure, we will check our code for display_name

    @meglio, we have released an update (WCMp Version 3.0.6 ), we have fixed the issues there.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘“Sold By” should use the Store Name if present’ is closed to new replies.