Sold Out badge reszing product image

  • Resolved pudpud

    (@pudpud)


    5 months, 3 weeks ago

    When I create any new ‘on image’ icon it changes the size of my product on catalogue page – it shrinks it to a smaller image with a grey wide border. I have tried sale, out of stock, badges at top or bottom etc and they all show smaller (see screenshot link)

    https://snipboard.io/irepZP.jpg – under image logo missing
    https://snipboard.io/gGYzMp.jpg – shrinking image

    I’ve tried ‘under image’ setting but that shows nothing when I update it

    I am using a custom theme (etrade)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Emily Wilson

    (@emilywil)

    Hello @pudpud

    Thank you for choosing our plugin.

    We apologize for the inconvenience.

    It can be incompatibility with your custom theme.

    In the plugin settings there are other positions for “On image” and “Out of image” for both product and product list pages. You can try all of the listed position to check if one of them works with your theme.

    Please send us a link to the product that you have set a badge on it to let us check it out.

    In case the above tip can not help you, and you have the pro version please contact us here and send us your theme installation file to let us check it out.

    I hope it helps.

    Best Regards

    • This reply was modified 5 months, 3 weeks ago by Emily Wilson.
    Plugin Support Emily Wilson

    (@emilywil)

    Hello @pudpud

    We apologize, but we are closing this ticket since we did not receive a response from your side. If you require further assistance, please feel free to open a new ticket. We are here to help and look forward to addressing your needs.

    Best Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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