Solid Plugin – Receptive Support

  • WP-77

    (@admin247365)


    6 years, 1 month ago

    I can depend on this plugin to work when others have failed.
    I was a paying customer and I’ve made suggestions in the past. It took a while (and maybe others to make the same request) but both suggestions have been implemented.
    One was to allow admins to hide all but the last 4 digits of the customers card number.
    The other was to allow admins to change the credit card icons order when displayed in checkout.
    At this time I have another suggestion that may be helpful to others also:
    I have a service oriented business and send orders directly to checkout (skipping the cart review). My server is business class but there is a very long delay between the time the button is clicked and the order entry page is displayed. Often customers will click the button again during this delay and end up with 2 service orders since there is no indication on the screen that the order is processing. Would it be possible to add a preloader/spinner as you use in the order entry page?
    Also, thank you for making the plugin free of charge.
    Ron

Viewing 1 replies (of 1 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @admin247365,

    Thank you for the review.

    With regard to your suggestion. Can you please reach out to us at our support email or start a new topic in the plugin support thread? It sounds like you are experiencing some slowness between your product page and checkout page? If that’s the case it could be a range of things such as server configuration, another plugin, product attributes etc.

    Kind Regards,

Viewing 1 replies (of 1 total)
  • The topic ‘Solid Plugin – Receptive Support’ is closed to new replies.