Solid Security Blocking API – Sorry, you cannot list resources

  • Resolved rockso

    (@rockso)


    8 months, 3 weeks ago

    Hi, I have a woocommerce site that connects to an epos system via WP’s REST API… to update stock levels etc.

    While the plugin is active, the epos is returning “Sorry, you cannot list resources” and fails to connect. When Solid Security is Deactivated, the epos connects with no problems.

    The epos providers say “this error has been seen many times due to a rewrite command in htaccess.”… there are a lot of iThemeSecurity rewrite rules in the htaccess file. But we do not know what part of Solid Security is blocking the epos…

    THEWEBSITE.com/wp-json/wc/v3/orders

    The only way to get the epos to connect is to deactive solid security completely, as adding the epos’ IP adresses to the firewall rules do not fix the problem

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @rockso, happy to help!

    Solid Security does have some features that could potentially block another plugin’s functions. Kindly try adjusting the below one at a time and see if one of them can allow epos to work:

    • Disable the Default Ban List in Security > Settings > Features > Firewall > Ban Users – Default Ban List
    • Disable the Disable PHP in Plugins in Security > Settings > Features > Advanced > System Tweaks – PHP Execution
    • Enable the XML-RPC in Security> Settings> > Features > Advanced > WordPress Tweaks – Enable XML-RPC and allow Default Access to the REST API

    If the above does not help, you can also try deactivating the currently active Solid Security features one at a time.

    I hope this helps.

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi there,

    I hope the previous reply was helpful. Tracking notifications on this forum can become tricky over time, and since we haven’t received a response, I’ll mark this post resolved.

    If you still require further assistance, feel free to open a new support topic, and we’d be happy to assist.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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