Soliloquy not rotating slides after editing

  • Resolved beades48

    (@beades48)


    5 years, 9 months ago

    I edited an image within the slider and now the slider will not go through the rotation of slides. I tried removing all images from the slider and recreating the slider, but no luck. Is anyone else seeing this problem? I do see in the Chrome console an uncaught typeerror: $ is not a function. I think this is a red herring since I don’t see it on my development server, but it is showing on production. Both are using the same git repository files.

    Any help is greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @beades48 ??

    I actually see that js error and it’s coming from the theme. If you activate a theme like Twenty Nineteen do you then see the slider working as expected?

    If so, you’d need to contact the theme developer for assistance on how to remove / correct that JS error.

    JS errors from any plugin or theme will affect anything else on your site that uses javascript to run such as Soliloquy.

    Please let me know if that helps! ??

    Thread Starter beades48

    (@beades48)

    I’m using the same theme on my development and production sites. The slider works on development (it is behind a firewall so you cannot access it from off campus), but not on production. The only change was the image. We checked the files and they are the same and have not been modified for two years. Since it is a production site, I can’t test the theme change at this time.

    Thanks!

    Hmmm, if it works on 1 site but not the other then it must have something to do with the server configuration.

    That would be the next thing I would compare and look at.

    Have you tried removing the image completely, renaming it and re-uploading it?

    Thread Starter beades48

    (@beades48)

    So in doing some more investigation, I am finding two major items:

    1) On my production box, I see <div class=”soliloquy-outer-container” data-soliloquy-loaded=”0″>. On my development box it is <div class=”soliloquy-outer-container” data-soliloquy-loaded=”1″>. The development box is the one rotating correctly.

    2) There is no <div class=”soliloquy-viewpoint”…> showing on the production box. It does show on development.

    I checked the settings side by side for the carousel and Soliloquy on both the production and development boxes. They match.

    As far as I know, the only difference between the servers is that one is available off-campus, the other is not without VPN.

    Any ideas why this code is different or missing from production?

    I really appreciate the help!

    Thread Starter beades48

    (@beades48)

    I found it! There is a conflict between Soliloquy and Insert or Embed Articulate Content into WordPress Premium plugins. When I turned it on, the div for the soliloquy-viewpoint disappeared and the data-soliloquy-loaded now equals 0.

    Thanks for all your help!

    That’s wonderful news @beades48 !

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Soliloquy not rotating slides after editing’ is closed to new replies.