Some cookies are not being detected by cookieyes

  • Resolved omayand

    (@omayand)


    10 months, 2 weeks ago

    We are using the pro version of Cookieyes on our website https://www.getadministrate.com/ and we’ve noticed that some cookies are not being detected. We have scanned our website for cookies on Termly and it detected all the cookies with a warning that some cookies are added to the browser before consent.

    The page I need help with: [log in to see the link]

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  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @omayand,

    Greetings from CookieYes!

    CookieYes script is optimised on your site which will affect the blocking of cookies prior to consent. So we recommend you to exclude the CookieYes script from optimisations by referring this documentation.

    Also we recommend you to perform a scan after deactivating the optimisation plugins and let us know the status.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @omayand,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
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