Some dosen't come through

  • Resolved tikkral

    (@tikkral)


    9 years, 1 month ago

    hello,
    I am using the latest version of wordpress.
    I have set up three email notifications but the problems are that:
    – I dont receive the New User Registration- FOR USERS email instead i receive the wordpress default email(Registration successful).
    – I dont receive the Lost password not even the wordpress default
    – BUT the only one that works is the New User – Welcome Email.
    Please do Help, Thank you

    https://www.ads-software.com/plugins/bnfw/

Viewing 15 replies - 1 through 15 (of 19 total)
  • Thread Starter tikkral

    (@tikkral)

    update: for the lost password i receive the default wordpress email

    Plugin Author bnfw

    (@voltronik)

    Hi tikkral,
    Thanks for your message.

    Can you please make your way through this help document and let me know how you get on?

    I should then be able to help you troubleshoot further.

    Thanks,
    Jack

    Thread Starter tikkral

    (@tikkral)

    i went trough the help document but the problem persist

    Plugin Author bnfw

    (@voltronik)

    Hi tikkral,
    Can you give me more information about each step of the process that you took when you were going through the help document?

    I ask because on a vanilla WordPress install, there haven’t been any reports of this happening or being an issue so am interested in knowing at what point the issue might be occurring.

    Thanks,
    Jack

    Thread Starter tikkral

    (@tikkral)

    hi,
    i wen trough the help document which took a lot of time, the emails are logged in the log email plugin, the postman plugin works fine, as i said i only receive the New User – Welcome Email

    Plugin Author bnfw

    (@voltronik)

    Hi tikkral,
    Are you using WordPress multisite?

    Jack

    Thread Starter tikkral

    (@tikkral)

    im as using the plugin on a subdomain

    Thread Starter tikkral

    (@tikkral)

    i am not using mutisites

    Plugin Author bnfw

    (@voltronik)

    Hi tikkral,
    Ok, so the New User Registration – For User email is sent out and registers in the Email Log plugin but you’re not receiving it. Is that right?

    Jack

    Thread Starter tikkral

    (@tikkral)

    no hat i am receiving is New User Registration – For User email (it works perfectly fine)
    but the New User Registration- FOR USERS and the Lost password are the ones i am not receiving i get the wordpress default unstead

    Thread Starter tikkral

    (@tikkral)

    sorry this what i wanted to say:

    no hat i am receiving is New User – Welcome Email email (it works perfectly fine)
    but the New User Registration- FOR USERS and the Lost password are the ones i am not receiving i get the wordpress default unstead

    Plugin Author bnfw

    (@voltronik)

    Hi tikkral,
    Ok.

    Are either the New User Registration – For User or Lost Password emails being logged in the Email Log plugin?

    Thread Starter tikkral

    (@tikkral)

    New User – Welcome Email email : is logged
    New User Registration – For User: not logged
    Lost Password emails: not logged
    unstead the default worpress are logged

    Plugin Author bnfw

    (@voltronik)

    Hi tikkral,
    It sounds like a theme or another plugin is conflicting.
    What theme are you using?

    Jack

    Thread Starter tikkral

    (@tikkral)

    i am using a classiads theme

Viewing 15 replies - 1 through 15 (of 19 total)
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