• Resolved joeysander

    (@joeysander)


    Hello,

    I have updated the plugin on our stage from version 4.2 to 4.4.3

    Now some elements are broken. The reason is that the HTML structure in the HTML-Dom has partially shifted. Some containers can now be found in a different place. On the start page of https://stage-haspa-contenthub.s-communication.de/ you can see the featured post as an example. The structure is now different than on the live environment:

    https://www.haspa-insider.de/

    Do you have an idea how we can solve this?

    Best Regards

    Joey

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi joeysander,
    Greetings. Hope you are doing well.

    Regarding your query, I checked the both URL you shared but couldn’t find any differences on them. But it’s true that in our new update the HTML structure has been changed a bit but it shouldn’t affect on front-end design unless you use any custom CSS on it.

    It would be great if you could share some screenshot of the changes you are facing with HTML structure and the design and we will check that and will fix the issue for you. Don’t worry.

    Thanks and Regards.

    Thread Starter joeysander

    (@joeysander)

    Hi, thanks for your fast reply.

    u can see the difference in the following screenshot. After and before Update

    https://prnt.sc/M6-2-tSeXcr4

    https://prnt.sc/hzYTbcvN6qC-

    the media wrapper is now on the same level as the content-wrapper. So it is difficult to make a grid like this with a featured post.

    Also the slider on top of the homepage is shown like this after update: (no full-width) and the table of content in gutenberg editor shows: the block contains unexpected or invalid content

    https://prnt.sc/LerWn-xBMMQP

    Thanks in advance mate and best regards!

    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi?joeysander,
    Greetings. Hope you are doing well. Thanks for your details reply.

    Regarding your query, For some improvement we had to change the HTML layout in latest updates. I am really sorry for the inconvenience you faced regarding your custom CSS.

    In our latest update, you can use our Layout 4 and can use custom CSS to make the look like your live website. If you are a PRO user you can use Layout 8 (PRO) which is a much similar layout to your required design. For reference please check this screencast – https://d.pr/v/ApYxYP

    Hope this will help you out. Also regarding your other query, it would be great if you could share a screen recording of reproducing steps the issue you are facing with the slider top and also please share the exact URL of the Table of Content issue you are facing. So that I can check and assist you further.

    Thanks and Regards.

    Thread Starter joeysander

    (@joeysander)

    Hey, thank u. I updated the plugin and used Layout 4. The table of content is also working again now. But it does not show the letters ?-?-ü anymore. utf-8 charset. U can see an example in the following screenshot. The post itself is still showing the letters, just the table of contents not anymore. Regards

    https://prnt.sc/lqhPJAxP8LET

    https://www.haspa-insider.de/top-gutbuergerliche-restaurants-in-hamburgs-mitte/

    • This reply was modified 10 months, 1 week ago by joeysander.
    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi joeysander,
    Greetings. Hope you are doing well.

    Regarding your query, I tested the Table of Contents issue with ?-?-ü?and could reproduced it on my end. I have already informed our Dev Team about this for further investigation and fix the issue. I will notify you ASAP when I hear back from them. Don’t worry. The issue will be solved soon.

    Please feel free to reach out anytime you have issues or queries. We are always here to assist you.

    Thanks and Regards.

    Thread Starter joeysander

    (@joeysander)

    Hi, thanks!! Regarsd

    Thread Starter joeysander

    (@joeysander)

    When do you think we can expect a fix? Sorry to ask, but our customer is very strict about this. Best Regards Joey

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @joeysander,

    Greetings. Hope you are doing fine.

    Our dev team has already fixed the issue. Please download the dev version from here: https://d.pr/f/I5BvQE

    Let me know if it works.
    Thank you.

    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi @joeysander,
    Greetings. Thanks for reaching out. Hope you are doing well.

    I am delighted to let you know that the updated version with the TOC special character issue has already been released today. You can just update the Essential Blocks plugin to v4.4.11 and you will get the issue fixed.

    If you like our plugin and also our support, could you do me a favor, and spend 30-sec to review us following this link, this will help us to serve better. ?Link to review – https://www.ads-software.com/support/plugin/essential-blocks/reviews/#new-post

    Please feel free to reach out anytime if you have any other issues or queries. We are always here to assist you. ? ?

    Thanks and Regards .

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Some Elements are broken after Updates’ is closed to new replies.