Some Emails Undeliverable

  • Resolved prcapitalgroup

    (@prcapitalgroup)


    3 years, 8 months ago

    For the last day or so I have been dealing with 3 or 4 of my subscribers not receiving post or campaign notifications due to mail delivery issues. I am not sure where to pinpoint where the issue is from since I have multiple other subscribers receiving the notifications just fine. Any guidance on this issue would be appreciated.

    I have used the test email feature on the app for several confirmed emails that are receiving versus not to confirm the results.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @prcapitalgroup,

    Thank you for reporting the issue.

    Please share us the full screenshot of the campaign report here in order to understand it properly.

    Thank You!

    Hi @prcapitalgroup,

    Hope you’re doing great. I wanted to check in with you regarding the issue you had the other day. Was it resolved? Do you need any additional help? I’d be happy to assist you in any case.

    Have a great day!

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    Plugin Contributor Asmi Patel

    (@asmipatel)

    Closing this ticket as of now. Please feel free to create a new one if the issue exists.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Some Emails Undeliverable’ is closed to new replies.