Some images are not resized

  • Resolved Michael Brütsch

    (@nailedit)


    2 months ago

    Hi support,

    I have set the max width and height to 2400 pixels and it works (e.g. 9885 x 6590 is resized to 2400 x 1600). But now I have uploaded an image with the size of 1004 x 2573 pixels, which isn’t resized to 2400 pixels (also tried the other orientation 2573 x 1004 pixels).

    Somehow I suspect it is because of the size/dimension. Is there some kind of minimum width/height which has to be exceeded so the plugin resizes the images?

    Not a big problem, just wondering if this is the expected behaviour or I’m missing something.

    Best regards,
    Michael

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support adamewww

    (@adamewww)

    Hi Michael,

    That should have been resized given your settings. I just tested it on a few different images to make sure everything was still working and even a 2048px image was resized down to 2000px.

    Can you share the image or an example image that isn’t working so I can test it?

    Thread Starter Michael Brütsch

    (@nailedit)

    Sure, here the image: https://we.tl/t-ElCDIbxCEU

    I just tested it by uploading another image with the exact same dimensions, and there it worked. So yes, it looks like a specific problem with this image file. So if you don’t find the cause, no worries, it probably is just pure chance that I even stumbled upon this very specific problem ??

    Thanks a lot and best regards,
    Michael

    Plugin Support adamewww

    (@adamewww)

    Hrm… yeah, I tested it a few different ways and for some reason, the first time I uploaded it, it went through the standard WordPress scaling for images over 2560. I changed some settings in Imsanity, removing then adding the dimensions again, deleted that file and then re-added it and, for whatever reason, it seems to work now. I tried a few times, a few different ways, and changed settings repeatedly but it seemed to fix it. So, I think I would suggest that (changing some settings) and see how things go.

    Otherwise, I don’t know what is going on but it seems like a fluke of some sort with that file. I would say let’s chalk it up to that for now. I’ll keep testing it and if you come across anything again, please let us know!

    Thread Starter Michael Brütsch

    (@nailedit)

    Thanks a lot, really strange but as I said, no big deal!

Viewing 4 replies - 1 through 4 (of 4 total)
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