Some images do not show dimensions in media library

  • Resolved superpotion

    (@superpotion)


    11 years, 4 months ago

    After uploading a featured image.

    1. The dimensions are not shown in the Media library for this specific image. Other similar images have their dimensions shown correctly.
    2. The featured image is not shown at all in the admin back-end.
    3. The image is correctly shown at full-size in the front-end
    4. The image thumbnail is only scaled instead of scaled (y) and cropped (x)

    When I try another image, everything works.

    What is causing this strange behavior? And how do I overcome it?

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  • Thread Starter superpotion

    (@superpotion)

    I opened the images in Photoshop and saved them for web and everything is back to normal.

    It appears that WordPress is sometimes unable to determine the image dimensions, and this is causing indeterminate behavior.

    It is reasonable to suspect that the problem originated with the image itself. However, Photoshop did not report any image corruption, and in both MacOs and Windows, the size was correctly reported in the Finder and Navigator, respectively.

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