Some issue with this cache plugin

Thank you so much.

I appreciate you explained it in detail. The answer exists on the following tutorial.
https://www.wpfastestcache.com/features/clear-cache-via-url/

Hi, why clean cache by URL is different from clean cache from the web interface?
Clean all cache exist also in the UI but seems is not clean all cache as it say as I reported in this post.

I updated the post: https://www.wpfastestcache.com/features/clear-cache-via-url/#wpft-cron-job

This still doesn’t resolve my issue, maybe I was not able to be understand.

I don’t have the issue that I don’t see the cache cleared time respected so it’s not a cron problem and I don’t need activate a cronjob.

I see that cron are correctly executed after about the 15 minutes I set and how I can see this?
If I edit or I create a post the edit or the new post is showed before 30 minutes in the page where all my article are grouped by the plugin content view.

So what is the issue I’m reporting?

If I see the post added not immediately but after the time I set to clear the cache automatically this means the input to clean the cache is executed but I see that this cleaning is not full.

If a plugin update something as I have mentioned in my previous message, template of the website is not updated for weeks, never if I don’t clean manually the cache. This seems to be an issue related to your plugin.

Two issues:

1. I have a page that use the plugin content view, this plugin allow to insert in a page (for example blog) a short code that will append all post in a determinates category to that page. Now if an article is edited and your cache plugin is active the edits done is not immediately visible in the page with the short code but, after 15 minutes cache are cleaned and the edit is also visible for gust. So.. the timeout cache expiration I set is working as expected, I don’t have any cron issue.
   
   The problem is that I discovered if a plugin has a defect (in the video WP Dark Mode) that in an update broke the website dark mode switch and the issue if fixed with a plugin upgrade or downgrade, this fix still be not visible forever if cache is not manually cleared.
2. As you can see in the video I saved the delete cache Timeout Rules but after a plugin update the settings was no more there.

Video (will expire in 30 days)

Please contact us via email: https://www.wpfastestcache.com/contact-us/

Why? Would ask me something that cannot be asked here?
Doesn’t seems a good idea asking me to reach out of the forum, I don’t see the reason for that asking.

My report and support thread is not about any premium feature.

I created a video (posted in the previous message) to show the issues I’m reporting.
To reproduce the fact the theme dark/light mode switcher is not updated with time because of your cache plugins it’s easy: just download WP Dark Mode 5.1.2 and install it. You should know how to download a previous plugin version from WordPress.

Once the plugin is active be sure also your cache plugin is active with cache active and in the settings the indication to purge cache (all) every 15 minutes as is showed in the video.

Now on the website home page with the toggle switcher showed in the video and the dark mode active you should see the correct toggle not all dark. Update the WP Dark Mode from WordPress update page to the version 5.1.3 or 5.1.4 (that still be bugged) and then you will see from authenticated user in the website home page the toggle will be all dark if the dark mode is active. For guest this should take time to be seen, let’s try to wait more then 15 minutes and you will see that the toggle edit will be not showed even after a day.

This means your plugin is not fully the cache automatically as I set in the plugin settings.
IT works for update articles and other content, not a plugin or theme update as the broken plugin WP Dark mode when is upgraded or downgraded with some template change for visitor, this new edits are not showed to guest even if your cache plugin has been set to clean every 15 minutes. The plugin edit will be not showed even in a week.

For the other issue where the settings to auto clean cache is showed as saved and to be run after 15 minutes and after a plugin update the settings was no more here, it’s another issue that you can see clearly on the video. I don’t know how to reproduce always this and why happen but I’m able to see on my website and also on the test instance that I made for the video.

Curious about what can change from clean caches from a cronjob I tried also that: same issue as I have reported. Also after clean all cache by cron the dark mode switcher that has been updated from WP Dark Mode is not updated. I need clear manually the cache or deactivate your plugin.

Hi @peopleinside,

I am not having any issues with WPFC. It works great.

It appears you issue lies with the plugin, WP Dark Mode, not WPFC.

The developers of that plugin are looking into your issue. If their fix does not solve your issue, please let me know.

Meanwhile, can you answer the following troubleshooting questions?

1. When you disable all other plugins, do you still have the issue?
2. Did you enable Exclude WP Dark Mode from Caching? (WP Dark Mode > Settings > Advanced > Performance > Exclude WP Dark Mode from Caching)
3. Did you disable Track Dynamic Content and Load Scripts in Footer of WP Dark Mode?
4. Are you using any other cache plugins and/or CDNs that incorporate cache features? (e.g., Cloudflare)
5. Are you using OPCache, Memcached, or Dynamic Caching via other means? (e.g., your host)

Notes:

1. I am not affiliated with WPFC. Simply offering goodwill support.
2. Contacting the developer of WPFC via email (as the developer requested above), is a good thing. Meaning, he can focus on your issue in more detail (and faster), and you’ll be receiving support normally reserved for Premium users.

Cheers!

I am not having any issues with WPFC. It works great.

I’m happy to hear you are not having issues, maybe you have not looked deep in what I’m reporting and this issue doesn’t affect you ?? glad to hear that.

It appears you issue lies with the plugin, WP Dark Mode, not WPFC

This is not correct and let me think you don’t understood my point.

I discovered two issue:
1. A settings that sometimes it show saved when is not so while I think the auto cleaning of cache is active is not
2. Cache auto clean works fine until a plugin or maybe a theme do some modification that will be not visible to visitors until someone doesn’t run a cache cleaning manually.

Thanks to the issue with the WP Dark Mode I discovered an issue in the WP Fast Cache and I found also a second issue showed in the video and described also in my post ??

The developers of that plugin are looking into your issue. If their fix does not solve your issue, please let me know.

The fact I’m mention the WP Dark mode plugin issue is just to let the WP Fastest cache plugin team understand the issue related to WP Fastest cache so I don’t need to wait the fix from the WP Dark mode to see this topic resolved because the issues I’m reporting are relative to WP Fastest cache plugin.

When you disable all other plugins, do you still have the issue?

If I use a different cache plugin the issue is not present. I’m using a different plugin now for avoid the issue I discovered but as WP Fast cache seems to be a good plugin with a lot of users, I’m sopending time reporting the issues I found and I tested on different websites.

Did you enable Exclude WP Dark Mode from Caching? (WP Dark Mode > Settings > Advanced > Performance > Exclude WP Dark Mode from Caching)

This function is not working well and I don’t wanna talk here about WP Dark mode functions. The two issues I’m reporting are relative to the WP Fastest cache plugin ?? If I use that WP Dark mode function the website template is very wrong but this is off-topic.

The big issue is not between WP Dark mode and Fastest cache. Is about Fastest cache doesn’t clean all cache when is asked to do in the settings (automatic) because the manual clean cache works as expected.

Did you disable Track Dynamic Content and Load Scripts in Footer of WP Dark Mode? Are you using any other cache plugins and/or CDNs that incorporate cache features? (e.g., Cloudflare)

The big issue is not between WP Dark mode and Fastest cache. Is about Fastest cache doesn’t clean all cache when is asked to do in the settings (automatic) because the manual clean cache works as expected. The fact I mentioned WP Dark mode is just a way to demonstrate the issue that automatic cache cleaning is not working as expected means cache are not all cleared as should be.

Are you using any other cache plugins and/or CDNs that incorporate cache features? (e.g., Cloudflare)

The issue is present using CDN Cloufdlare but also not using that. I tested in different websites.

I am not affiliated with WPFC. Simply offering goodwill support.

Thanks for clarify this and thank you for you try to help. I’m already using now a different cache plugin, just want report the two issues I found here … hoping one day can be fixed.

Contacting the developer of WPFC via email (as the developer requested above), is a good thing. Meaning, he can focus on your issue in more detail (and faster), and you’ll be receiving support normally reserved for Premium users.

This let me think they wanna ask to access my website but I cannot give my credentials. I see no reason of asking me to contact they outside the forum.

Hey @peopleinside,

TLDR.

If I use a different cache plugin the issue is not present. I’m using a different plugin now for avoid the issue I discovered…”

Since your issue is not present when you use another cache plugin, it appears to me your issue is “Resolved.”

Further, in my opinion, spending time to solve an issue that helps less than 1% of all users is not worthwhile to me. How about helping the developer by buying the Premium version of his plugin for Premium support and a fix for your issue?

Also, per WP Guidelines, plugin developers are not obligated to reply to any support topic listed in this forum, so consider yourself lucky when they do.

Cheers!

TLDR

??

in line with the text of the previous answer that I was able to read ????

Since you’re using another cache plugin with no issues — and there are no other users reporting the same issue in this forum — it appears to me your issue is “Resolved.”

I hope in a fix so maybe I will be able to return on this plugin, also the fact the plugin never clean the cache can be an issue that users are unaware but can be really an issue, for example if an important update release a fix but is not applied to the website because cache are not cleared for that part, if is not done manually.

I will reply only to the plugin author, I’m loosing time ??