Some issues about plugin

  • Thank you for this superb plugin.
    I have some issues about plugin as bellow –
    1) I think cart symbol should not be start from loading page, it may start from home page.
    2) On our site some time cart’s slide panel shows blank page. *(see image- https://ibb.co/0MVcYdT )
    3) On our site ‘Buy now’ button on single product page is not work after woo cart plugin activated. *(see image- https://ibb.co/0yRq9Ln )

    Please request you to solve these issues. Thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter masurana

    (@masurana)

    *Details about issue no-2
    When we add a product to the cart, it shows in the slide panel. But when we close the browser page and once again open the site, the slider panel looks empty even cart shows the same number of products as before.

    Plugin Author xootix

    (@xootix)

    Hi, @masurana

    1) There is no such thing as loading page. Your preloader is not covering all the elements. Use this CSS.

    #loftloader-wrapper {
    z-index: 9999999;
}

    2) Some other plugin or your functions.php is generating an error in woocommerce ajax fragments. Try deactivating other plugins. Also enable wp_debug, this will show the error.
    https://help.one.com/hc/en-us/articles/115005594045-How-do-I-enable-debugging-in-WordPress-

    3) Because you’re being redirected to checkout page when you add to cart via ajax. Either disable the redirect or disable “Ajax add to cart” option in side cart settings

    Thread Starter masurana

    (@masurana)

    Thanks.
    1)Solved
    2)Try it by deactivating plugin but didn’t find any error in plugins. Now also sometime sliding panel shows correct & sometime its blank. I think it’s doesn’t work in slow or irregular internet. Or any other reason?
    3)I removed ‘Buy now’ button.

    Plugin Author xootix

    (@xootix)

    Slow internet/site only delays the loading.
    It will eventually load.
    In your case there is a backend error. if deactivating all other plugins didn’t help.
    Try switching themes.
    I still cannot see the error log, kindly set wp_debug to true.

    Thread Starter masurana

    (@masurana)

    Can I send you the site admin login details on your mail? So that if you can check & help for us to solve this then I would be very grateful. Thanks.

    Plugin Author xootix

    (@xootix)

    No worries, leave an offline message here

Viewing 6 replies - 1 through 6 (of 6 total)
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