Some jetpack images are not showing on our mobile version when litespeed active

  • Resolved ceyhunyildiz

    (@ceyhunyildiz)


    2 years, 2 months ago

    Hello
    Some of our product images from Jetpack CDN are coming up as blank on our website on mobile version when litespeed plugin is active. What might be the issue?

    Location: UK
    Connection: 4G
    Device: Iphone 12 Pro
    Browser: Safari

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    on this page it looks alright to me https://www.funkypaw.com/shop/

    please do me a screenshot to see what is showing on your screen.

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    Could you please check and see the blank images on some products, this only happens when you browse on a mobile device like iphone

    https://prnt.sc/GvWo92IrSmQI

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    The issue disappears when either we disable lazy load feature of Jetpack, or disable Litespeed plugin entirely.

    We could not find a fix for it yet

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    Hello, we have tested some things and the issue disappears when either we disable lazy load feature of Jetpack, or disable Litespeed plugin entirely.

    We went with disabling the lazy load feature of Jetpack and use Litespeed’s lazy load feature instead and now the site functions properly and all the images are showing.

    Because this is a live site, I cannot create an environment to reproduce the issue for you but the issue is resolved on our end.

Viewing 4 replies - 1 through 4 (of 4 total)
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