Some labels are missing in backend

  • Resolved tobbe_l

    (@tobbe_l)


    9 years, 6 months ago

    Hi! Just installed Nextgen on my blog and discovered that in backend in the settings page for “Customize the display settings” the labels next to three of the radio-buttons are missing. The buttons ar functioning properly though. Looking at the code it’s seems to be the labels for the settings for “Enable AJAX pagination”, “Add Hidden Images” and “Use imagebrowser effect” that’s not displayed. This problem occurs both in settings for a single gallery and the in the main settings page under the nexgen menu.

    Any solution for this?

    Running WP 4.3.1 and Tweney thirteen

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 1 replies (of 1 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @tobbe_l – There could be a plugin conflict going on here or at least it should be ruled out. Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

Viewing 1 replies (of 1 total)
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