Some Mappings not showing in feed

  • Resolved familyhardware

    (@familyhardware)


    6 years, 9 months ago

    Hello,

    When I loaded my products into Woocommerce, I made Brand, GTIN and UPC all attributes to my products.

    On the mapping for the plugin I map g:brand to Brand (dynamic attribute), g:gtin UPC (dynamic attributes) and g:mpn MFG Part Number (dynamic attribute).

    The issue is, none of them are showing up in the feed when I create it. It seems to be just these three, and they are all dynamic attributes. Is this something I need elite for or am I missing something else?

    Thanks!

    Jeremy

Viewing 7 replies - 1 through 7 (of 7 total)

  • @familyhardware / Jeremy,

    Thanks for using our plugin and reaching out to us. I have tried to replicate the issue you are experiencing on our servers to see if something was broken in the plugin but all seems to be working fine on our end.

    That being said, just to make sure:
    – are you sure that the dynamic attributes you created (brand, UPC and MFG) contain data for the products?
    – are you sure you created dynamic attributes or did you create custom attributes?

    All the best,
    Eva

    Thread Starter familyhardware

    (@familyhardware)

    Do you have an email I can send a screen shot to?

    Also, how do I know if it is custom or dynamic? I use a plugin to upload all of the attributes so I am not sure. I just assumed it was dynamic because it says it next to it on the mapping.

    Thread Starter familyhardware

    (@familyhardware)

    Do you have an email I can send a screen shot to?

    Also, how do I know if it is custom or dynamic? I use a plugin to upload all of the attributes so I am not sure. I just assumed it was dynamic because it says it next to it on the mapping.

    Hi Jeremy,

    Sure, just reach out to [email protected] and we take it from there.

    All the best,
    Eva

    Thread Starter familyhardware

    (@familyhardware)

    Thanks! I sent an email.

    Hi Jeremy,

    I think I found the cause for this not working. An update about it should be in your inbox.

    Have a great weekend,
    Eva

    Hi Jeremy,

    I am going to close this issue now for housekeeping reasons assuming the issue at hand has been solved too. Please reach out in-case the issue has not been solved.

    All the best,
    Eva

Viewing 7 replies - 1 through 7 (of 7 total)
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