Some Mobile Users Need To Click Twice To Add Products To Cart

  • I had two customers the past few days notify me that when they click the pagination numbers nothing happens and in the WC store they click on the product image to go to the individual product page but nothing happens. I used someone’s iPhone and verified these issues as well as having to click the add to cart button twice to add an item to the shopping cart and also have to click product image links twice to go to individual product pages.

    Has anyone else had this issue(s)? I found one link on Google with this problem but it looked like it was a problem with a specific theme, a different theme than Botiga. Any help is appreciated.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @mfghost,

    Sorry, I am not able to reproduce the issue while testing the demo site.

    Perhaps you were having particular settings with your WooCommerce or product?

    It’d be better if you could provide detailed steps to replicate your settings. So I could try it and find the culprit easier.

    Thread Starter mfghost

    (@mfghost)

    i fixed it, thanks.

    Hi @mfghost ,

    how did you fix this?
    I have the same issue on mobile.

    Thread Starter mfghost

    (@mfghost)

    @christin_schmiede

    hey just place this at the bottom of your theme’s function.php file. I used this and it fixed it for me:

    // Double Tap Fix Start
function fix_ios_double_tap_issue() {
  echo '<script>document.addEventListener("touchstart", function() {},false);</script>';
}

add_action('wp_head', 'fix_ios_double_tap_issue');
// Double Tap Fix End

    Make sure you clear your cache after you add the code & refresh the store page.

    thank you! this worked for me as well.

    Thread Starter mfghost

    (@mfghost)

    @christin_schmiede nice! That was driving me crazy, plus I wasn’t sure how long it was doing it for & how many customers might have thought the site was broken or something. I’m glad it’s fixed.

Viewing 6 replies - 1 through 6 (of 6 total)
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