Some mods not detected but installed on our VPS

  • Resolved DavidWooF42

    (@davidwoof42)


    5 years, 9 months ago

    I have your plugin installed on two websites on this server and I get this on

    Server Modules & Resources:

    Plugin Version: 0.9.7.2
    PHP Version: 7.2.15;
    Web Server: Apache
    FTP functions: Installed (required for Self-hosted (FTP) CDN support)
    Multibyte String support: Installed (required for Rackspace Cloud Files support)
    cURL extension: Installed (required for Amazon S3, Amazon CloudFront, Rackspace CloudFiles support)
    zlib extension: Installed (required for gzip compression support)
    brotli extension: Not installed (required for brotli compression support)
    Opcode cache: Installed (OPCache)
    Memcached extension: Not installed
    Memcache extension: Not installed
    Redis extension: Not installed
    HTML Tidy extension: Installed (required for HTML Tidy minifier support)
    Mime type detection: Installed (Fileinfo) (required for CDN support)
    Hash function: Installed (hash) (required for NetDNA / MaxCDN CDN purge support)
    Open basedir: Off
    zlib output compression: Off
    set_time_limit: Available
    SSH2 extension: Not installed (required for Self-hosted (FTP) CDN SFTP support)
    mod_deflate: Not detected (required for disk enhanced Page Cache and Browser Cache)
    mod_env: Not detected (required for disk enhanced Page Cache and Browser Cache)
    mod_expires: Not detected (required for disk enhanced Page Cache and Browser Cache)
    mod_filter: Not detected (required for disk enhanced Page Cache and Browser Cache)
    mod_ext_filter: Not detected (required for disk enhanced Page Cache and Browser Cache)
    mod_headers: Not detected (required for disk enhanced Page Cache and Browser Cache)
    mod_mime: Not detected (required for disk enhanced Page Cache and Browser Cache)
    mod_rewrite: Not detected (required for disk enhanced Page Cache and Browser Cache)
    mod_setenvif: Not detected (required for disk enhanced Page Cache and Browser Cache)

    WordPress Resources

    /home/user/public_html/.htaccess: OK
    /home/user/public_html/wp-content: OK
    /home/user/public_html/wp-content/uploads/2019/02: OK
    Fancy permalinks: /%postname%/
    WP_CACHE define: Defined (true)
    URL rewrite: Enabled
    Network mode: No

    I can confirm that modules are installed on the server
    I also get a problem with this web site that nothing can’t be written or deleted from the page_enhanced folder so cache can’t be cleared but the other domain on this server directory is ok and I can clear the cache.
    I think that there is somehow a problem with Permissions or ownership of a file on this if I try to delete or do something I get Permission denied.

    Thank you
    Kind regards
    David

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello,

    Not detected means they don’t use mod_php mode, so they probably use php-fpm. We cannot detect Apache modules in that case, but that doesn’t mean it is not installed/active.
    If you change Page cache method to disk or any memory-based caching does the issue persist?

    Thread Starter DavidWooF42

    (@davidwoof42)

    Thank you for the mod answer.
    Regarding the Permission problem:

    There is only two option Disk: Basic and Disk: Enhanced but it is the same whatever I use still get

    FTP credentials don’t allow to delete folder /home/user/public_html/wp-content/cache/object

    Something wrong with that permission and no matter what I try even 777 doesn’t help

    For now, I change Cache folder to Cache-old and the system creates a new one where for now is no errors and it sims to work but in public_html/wp-content/cache/page_enhanced there is the only .htaccess file without domain directory and I already browsing the page from all sort of browsers and computers in the office also with incognito mode.
    Is that normal?
    Thank you
    Kind regards.
    David

    Thread Starter DavidWooF42

    (@davidwoof42)

    Hi Marko, now the domain folder shows in public_html/wp-content/cache/page_enhanced now I know that this is not a problem of W3 total cache but I can’t delete old cache folder is there any simple solution to this?

    Thank you
    Regards
    David

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello,
    Have you tried contacting your host to see why you can’t change permissions, and when you do you are still not allowed to delete any folder?

    Thread Starter DavidWooF42

    (@davidwoof42)

    Hello,
    it is my VPS but all I found when trying thro cpanel terminal I get something like this
    jailshell: cd: /public_html/: No such file or directory

    but the only files are in old cache folder which I can’t edit or delete thro cpanel file editor all others are OK.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Just to confirm,
    The issues you had are now resolved except you cannot delete the old cache folder?

    Thread Starter DavidWooF42

    (@davidwoof42)

    True, and as I can read that some other users on this forum have similar problems it sims that in some cases W3 total cache changing the owner of the file and the cache folder is not usable anymore. The only thing I did was rename the cache folder in cache-old that was allowed but anything in this folder was not.
    Then the W3tc create new cache folder and everything was OK.

    Now problem is that I don’t know how to delete this old cache folder even if I am the owner of this VPS on whm/cpanel there are no such cases to find how to repair or delete this.

    Kind regards
    David

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello,

    You can try to restart your server or open Cpanel ticket for this issue.

Viewing 8 replies - 1 through 8 (of 8 total)
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