Some of your info isn’t correct. Please try again.

  • Resolved BeeZeeB

    (@beezeeb)


    3 years, 11 months ago

    When attempting to check out on the PayPal popup I get the message “Some of your info isn’t correct. Please try again.”. I have tried both my Personal and business accounts with the same result.

    I tried logging into my PayPal accounts in a new window using the same user / password information without any problems.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @beezeeb,

    Thanks for your message.
    I have just tried to create a test order (#490) on your site and was successful.
    Have you tried to log in to a Sandbox personal account during Checkout? Because the Sandbox mode is still active and will prevent you from logging in with a real PayPal account.
    If you log in with a Sandbox personal account during the Checkout, the process should properly complete.
    Please let us know if there is anything I am missing.
    Thanks!

    Kind regards,
    Niklas

    Plugin Support Andreas W.

    (@aweissinpsyde)

    closed because of inactivity

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Some of your info isn’t correct. Please try again.’ is closed to new replies.