Some orders don’t send new order email

  • Resolved Joshua Clinton

    (@hostsonny)


    2 years, 11 months ago

    There are some orders that are sent via an API that don’t send the new order email. Even when I manually try to resend the new order email, it doesn’t work.

    How would I best debug this?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    So sorry to hear about this.

    * In order to check if the emails are sent correctly, you can install a plugin like:
    https://www.ads-software.com/plugins/wp-mail-logging/

    * If emails are being triggered but are not sent be sure to check your SMTP configuration.

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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