some orders go through others fail?

  • Resolved Arosweb

    (@ogufyren)


    3 years, 8 months ago

    Some orders go through others fail even though they are charged.

    https://i.gyazo.com/ad216983011880c6aa2d7116610bc380.png

    logs:

    ### WordPress Environment ###

WordPress address (URL): https://byaybek.dk
Site address (URL): https://byaybek.dk
WC Version: 5.0.0
REST API Version: ? 5.0.0
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.9.0
Log Directory Writable: ?
WP Version: 5.6.2
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: da_DK
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.16
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.7.33-36-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: clk_92d21ea25f_
Total databasest?rrelse: 47.24MB
Database datast?rrelse: 44.64MB
Database indexst?rrelse: 2.60MB
clk_92d21ea25f_woocommerce_sessions: Data: 1.02MB + Index: 0.05MB + Engine InnoDB
clk_92d21ea25f_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
clk_92d21ea25f_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
clk_92d21ea25f_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_actionscheduler_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
clk_92d21ea25f_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
clk_92d21ea25f_csp3_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_elfsight_facebook_chat_widgets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_hplugin_root: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_nm_personalized: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_options: Data: 12.02MB + Index: 0.22MB + Engine InnoDB
clk_92d21ea25f_postmeta: Data: 2.41MB + Index: 0.41MB + Engine InnoDB
clk_92d21ea25f_posts: Data: 27.16MB + Index: 0.22MB + Engine InnoDB
clk_92d21ea25f_revslider_css: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_sbi_instagram_posts: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_sp_domain_mapping: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_tinvwl_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_tinvwl_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_tinvwl_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_trustindex_trustpilot_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
clk_92d21ea25f_viwec_clicked: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
clk_92d21ea25f_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
clk_92d21ea25f_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
clk_92d21ea25f_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_woo_shippment_provider: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_ycd_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_92d21ea25f_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_yoast_indexable: Data: 0.17MB + Index: 0.08MB + Engine InnoDB
clk_92d21ea25f_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
clk_92d21ea25f_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_92d21ea25f_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_92d21ea25f_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 150
custom_css: 1
customize_changeset: 143
fusion_element: 6
fusion_form: 1
fusion_icons: 1
fusion_tb_layout: 3
fusion_tb_section: 14
nav_menu_item: 25
page: 11
post: 3
product: 55
product_variation: 107
revision: 752
seedprod: 1
shop_coupon: 10
shop_order: 12
viwec_template: 14
wobd-badge-designer: 2
wpcdt_countdown: 1
ycdcountdown: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (15) ###

Codebulls Top Bar: af CodeBulls S.A.S – 1.3.0
Avada Builder: af ThemeFusion – 3.2.1
Avada Core: af ThemeFusion – 5.2.1
Instagram Feed Pro Developer: af Smash Balloon – 5.10
Loco Translate: af Tim Whitlock – 2.5.1
Shipmondo til WooCommerce: af Shipmondo – 4.0.3
Really Simple SSL: af Really Simple Plugins – 4.0.9
Widgets for Trustpilot Reviews: af Trustindex.io  – 6.2.1
Slider Revolution: af ThemePunch – 6.3.9
Side Cart WooCommerce: af XootiX – 2.1
TI WooCommerce Wishlist: af TemplateInvaders – 1.23.9
Stripe For WooCommerce: af Payment Plugins
[email protected] – 3.2.14

Variation Swatches for WooCommerce: af Emran Ahmed – 1.1.12
WooCommerce: af Automattic – 5.0.0
Yoast SEO: af Team Yoast – 15.9.1

### Inactive Plugins (0) ###

### Settings ###

API Enabled: ?
Force SSL: –
Currency: DKK (DKK)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop basisside: #528 - /shop/
Kurv: #12 - /kurv/
Checkout: #13 - /kasse/
Min konto: #14 - /min-konto/
Vilk?r og betingelser: #1833 - /handelsbetingelser/

### Theme ###

Name: Avada
Version: 7.2.1
Author URL: https://themeforest.net/user/ThemeFusion
Child Theme: ? – Hvis du redigerer WooCommerce i et hovedtema
som du ikke selv har udviklet
anbefaler vi
at du anvender et undertema (child theme). Se: Hvordan du opretter et undertema

WooCommerce Support: ?

### Templates ###

Overrides: Avada/woocommerce/cart/cart.php
Avada/woocommerce/checkout/form-pay.php
Avada/woocommerce/checkout/review-order.php
Avada/woocommerce/checkout/thankyou.php
Avada/woocommerce/loop/loop-start.php
Avada/woocommerce/single-product/add-to-cart/variable.php
Avada/woocommerce/single-product/short-description.php
Avada/woocommerce/single-product/tabs/additional-information.php
Avada/woocommerce/single-product/tabs/description.php

### TI WooCommerce Wishlist Templates ###

Overrides: –

### Action Scheduler ###

Gennemf?rt: 577
Oldest: 2021-02-24 12:08:15 +0000
Newest: 2021-03-07 22:48:44 +0000

Igangv?rende: 1
Oldest: 2021-03-08 22:41:50 +0000
Newest: 2021-03-08 22:41:50 +0000
    • This topic was modified 3 years, 8 months ago by Arosweb.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @ogufyren,

    This error mostly indicates that the customer has to get in touch with their bank or card issuer for info on why their card is being rejected. Normally, it is not an error WooCommerce or Stripe can help much with, that’s why the customer has to reach out to the card issuer.

    Here’s a guide with more info on Stripe’s decline codes: https://stripe.com/docs/declines/codes

    I hope this helps.

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘some orders go through others fail?’ is closed to new replies.