Some pages are showing the desktop view in mobile

  • hello,
    I hope you’re doing well.
    I’m building my first e-commerce website with WordPress and Wooommerce plugin along with OceanWP theme that is supposed to be mobile friendly. All the pages are showing well in desktop but in mobile, some pages show in desktop view, it’s extensive as in the desktop. Here are the pages where I’m having the issue : the cart page, single product page and shop page.

    single product page : https://joviali.com/product/spotify/
    shop page : https://joviali.com/boutique/
    cart page : https://joviali.com/cart/

    please open these pages in mobile to see what I am talking about.

    ps : I’m using elementor for designing the pages

    Kindly help me fix this issue.

    Best regards

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hello @ali2057,

    Thank you for using OceanWP theme and contacting us,
    That issue is related to Elementor page builder:https://i.postimg.cc/PrN0b0gC/image.png; to solve the issue please follow the steps below:

    1- Please make sure the responsive size in Elementor is correct, for more information about it, please follow the steps explained in this link: https://elementor.com/help/additional-breakpoints/.

    2- Clear all level cache and regenerate all assets files for Elementor from Elementor > Tools > General > Regenerate CSS & Data: https://i.postimg.cc/Gm6BhwCG/image.png

    Note: if you have any cache plugin or server cache(CDN / WP Rocket / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes.

    I hope that helps.

    Best Regards

Viewing 1 replies (of 1 total)
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