Some pages not displaying correct when logged in

  • Resolved chrissmit

    (@chrissmit)


    1 month ago

    Hi,

    When I’m logged into the backend in WP the landing page (and some other pages) don’t display completely. Some parts are left blank.
    I can’t use the search option either.

    In incognito mode everything looks fine. So I think it is either a WP issue or Chrome issue.

    Emptying the Chrome cache doesn’t do anything.

    Deleting the cookies of my site solves the problem but when I sign in the problem is back again.

    Some details: I have the latest WP version (automatic updates); Chrome browser, Divi theme, Macbook Pro (14″)

    I have no idea where the problem is. I’ve contacted Elegantthemes and they couldn’t help. Neither could my host (Hostinger).
    Thanks for helping me solve this issue.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Do you also have the same problem in another browser: https://browsehappy.com ?

    If not, then try with all Chrome extensions and re-activate each one by one until you find the extension causing the problem.

    If you still have the problem in another browser, this may be a plugin or theme conflict. Please attempt to deactivate all plugins and switch to the default Twenty Twenty-Four theme. If the problem goes away, re-activate them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to deactivate all plugins and change the theme for you while you’re still logged in without affecting normal visitors to your site.

    Thread Starter chrissmit

    (@chrissmit)

    I found the culprit.

    It’s the WP-optimize plugin that causes this.

    I’ll talk to the developer to find a solution.

    Thanks for the help!

Viewing 2 replies - 1 through 2 (of 2 total)
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