some photo thumbnails do not activate lightbox on click

  • Resolved wp510

    (@wp510)


    6 years, 1 month ago

    Hi – we have a few galleries on this page – https://plantbasedfoods.org/in-the-news/ – but there are some where when you click on the thumbnail – example, scroll down to “PBFA at Natural Products Expo West – March 9, 2018” and click on 4th / 5th / 6th images –
    the lightbox is not activated – it just links to a full size version of the image. I looked in Options and ‘Image Click Action’ is set to ‘Open Lightbox’ (and it works for most of the images, just not vertical ones, maybe…?)

    Thanks for your help.

    The page I need help with: [log in to see the link]

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  • Thread Starter wp510

    (@wp510)

    ps. – there’s a green semicircle when you mouse over those thumbnails that don’t link properly as well.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Please note that it is a conflict with the Theme.

    Please contact our support team using the following email address [email protected] and we will change the classes and it should help.

    Also, mention the URL of this forum topic in your message.

    Thanks, have a nice day!

Viewing 2 replies - 1 through 2 (of 2 total)
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