• Resolved benfrain

    (@benfrain)


    Here is the site in question: https://www.networkpack.co.uk

    If using the default permalink settings all pages behave correctly. All is good. Initially, if we change to the custom : /%postname%/ structure, everything still works fine with pretty url’s. However, if we then edit a page, some pages (frontend) then stop loading – producing 404 errors instead.

    On the left menu both ‘products’ and ‘case studies’ employ them same theme functionality – each forwards to the first sub-page below.

    For example, clicking on ‘Products’ from the left menu, it forwards to the first sub page. Case Studies does the same. However, after a page is edited, products link doesn’t work (shows 404) whilst the case studies one continues to work fine.

    Any idea what could be causing such erratic behaviour?

    I have tried deleting and remaking the .htaccess file with the default:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress

    but it’s still the same. Any ideas what to try next?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter benfrain

    (@benfrain)

    Hi Esmi,

    Thanks for the suggestions:

    Disabling the plugins made no difference.
    However, it looks like it may be theme specific. If I switch to 2011 theme I don’t get the 404 error. The page is still a little screwy because of the way the content is delivered via widgets but I’m assuming the lack of 404 indicates there is something wrong with the other theme. Would you say that’s a fair assumption to make?

    Yes – I would. If it was me, I’d start looking through the theme’s functions.php file.

    Thread Starter benfrain

    (@benfrain)

    The solution: In case anyone faces the problem in future – the theme had it’s own ‘products’ functionality so didn’t like a page called ‘products’. I just had to delete the page, make a new one with a different name and normal service resumed!

    Thanks for taking the time esmi.

    What’s the name of the theme (just in case someone else has the same problem)?

    Thread Starter benfrain

    (@benfrain)

    RT Theme 10

    Thanks ??

Viewing 7 replies - 1 through 7 (of 7 total)
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