Some product pages are blank/white

  • Resolved adryjay

    (@adryjay)


    7 years, 7 months ago

    Website – https://www.sandalisiniscalchi.it/

    Hello,
    after updating to WooCommerce 3.0 some product pages are blank.

    Example 1 (not loading) – https://www.sandalisiniscalchi.it/prodotto/titty/
    Example 2 (loading) – https://www.sandalisiniscalchi.it/prodotto/koral/

    I think it is something related to the number of vartiations for the product. I noticed that products with less variations loads, while products with more variations display a blank page.

    What I already done:
    – Checking the WooCommerce debug tutorial.
    – Reinstalling WooCommerce.
    – Disabled every pluging.

    Can you help me? Thank you!

    
### WordPress Environment ###

Home URL: https://www.sandalisiniscalchi.it
Site URL: https://www.sandalisiniscalchi.it
WC Version: 3.0.4
Log Directory Writable: ?
WP Version: 4.7.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: it_IT

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.30
PHP Post Max Size: 40 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.53.1
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.6.35
Max Upload Size: 40 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.0.4
WC Database Prefix: wp_
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?
MaxMind GeoIP Database: ?

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

Divi Builder: by Elegant Themes – 2.0.4
Envato Market: by Derek Herman – 1.0.0-RC2
Gestpay for WooCommerce: by Easy Nolo (Gruppo Banca Sella) – 20170224
WooCommerce Attribute Swatches: by Iconic  – 1.0.6
Jetpack by WordPress.com: by Automattic – 4.8.2
Ninja Forms: by The WP Ninjas – 3.0.34
Really Simple SSL: by Rogier Lankhorst – 2.5.11
WPML Multilingual CMS: by OnTheGoSystems – 3.7.0
TinyMCE Advanced: by Andrew Ozz – 4.5.6
WooCommerce Multilingual: by OnTheGoSystems – 3.9
WooCommerce Product Add-on: by nmedia – 2.8
WooCommerce: by Automattic – 3.0.4
WooSidebars: by WooThemes – 1.4.3
Yoast SEO: by Team Yoast – 4.6
WPML Media: by OnTheGoSystems – 2.2.0
WPML String Translation: by OnTheGoSystems – 2.5.3
WPML Translation Management: by OnTheGoSystems – 2.3.0
YITH WooCommerce Ajax Search: by YITHEMES – 1.5.2
YITH WooCommerce Wishlist: by YITHEMES – 2.1.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: '
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #4 - /negozio/
Carrello: #5 - /carrello/
Cassa: #6 - /checkout/
Il mio account: #7 - /mio-account/

### Theme ###

Name: Flatsome
Version: 3.3.4
Author URL: https://www.uxthemes.com/
Child Theme: ? – Se stati modificando WooCommerce o un tema genitore che non hai costruito personalmente
ti consigliamo di utilizzare un child theme. Vedi: Come creare un child theme

WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-product_cat.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/orderby.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
    • This topic was modified 7 years, 7 months ago by adryjay.
Viewing 1 replies (of 1 total)
  • Thread Starter adryjay

    (@adryjay)

    Found the issue… The error was caused by the following code.

    function ww_ajax_variation_threshold( $default, $product ) {
	return 2000; // increase this number if needed
}
add_filter( 'woocommerce_ajax_variation_threshold', 'ww_ajax_variation_threshold', 10, 2 );
Viewing 1 replies (of 1 total)
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