Some products show ID number in the URL instead of name

  • Resolved aeim

    (@aeim)


    5 years ago

    Hello,

    We used a CSV Import file to feed our store with products.

    Other products are fine, but this last batch shows ID Number instead of product name.

    This is what we see: https://aandeimports.com/shop/26929/

    Any ideas why this may be happening?

    Thank you in advance.

    ~Deborah

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @aeim –

    Do all of the products that were imported show the ID number instead of the product name? Is it possible that the column with the product name did not get imported?

    You might confirm that and try re-importing. You can also check this by looking at one of the products that was imported. Typically, if you do not include the product name when importing (or when manually creating a new product), the system will assign the ID of the product to the URL instead of the product name (because the name doesn’t exist).

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

    Thread Starter aeim

    (@aeim)

    Hello,

    We just resubmitted the file and it worked. Not sure why.

    Thank you for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
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