Some shortcodes do not work

On one of my forms, this kind of shortcode does not work:
[text* text-63 class:form-control placeholder “Votre Nom”]

My configuration is:
In Form, il put: [text* text-63 class:form-control placeholder “Votre Nom”]
In E-mail – Message body, i put: From: [text-63]
But it still does not work

Here is all code:

<div class=”row”>
<div class=”col-xs-12 col-sm-6 col-md-6 col-lg-6″>
<div class=”input-group”>
[text* text-63 class:form-control placeholder “Your Name”]
</div>
</div>
<div class=”col-xs-12 col-sm-6 col-md-6 col-lg-6″>
<div class=”input-group”>
[email* email-314 class:form-control placeholder “Your Email”]
</div>
</div>
</div>
<div class=”row”>
<div class=”col-xs-12 col-sm-12 col-md-12 col-lg-12″>
<div class=”input-group”>
[textarea* message x9 class:form-control placeholder “Your reviews”]
</div>
</div>
</div>
<div class=”row”>
<div class=”col-xs-12 col-sm-12 col-md-12 col-lg-12″>
<div class=”input-group”>
[submit class:button “Send”]
</div>
</div>
</div>