some shortcodes not displayed

Hi tariq91,

You are welcome ??
Could you please check inside your Dashboard panel -> Extensive VC -> Settings -> Disable Shortcodes -> whether all elements are enabled?

Best regards,
Nenad

Hi Nenad, I am having the same issue. If you can please assist. I have checked, and none of the shortcodes are disabled. Any other suggestions I could try?
I want to use the icon list particularly.
Thanks, Katelyn

Hi Katelyn,

Could you please provide me temporary admin access for your site, so I can be able to inspect that problem closer? You can send me credentials on email [email protected]

Best regards,
Nenad

Hi Nenad

Thanks for your assistance, I have sent you an email. Looking forward to your response ??

Kind regards
Katelyn

• This reply was modified 5 years, 7 months ago by katdig.

Hi Katelyn,

Please check your email, I sent you some screenshot that in my side your site and shortcodes work fine.

Could you please check your site again with different user account?

Best regards,
Nenad

My problem is the opposite, I want to disable some shortcodes and both clients and testimonial custom post types. Disabling from settings doesn’t work for me.

Thank you in advance and congratulations for that great plugin!!!

Hi chusterclock,

Thank you. ?

Could you please provide me a temporary admin access for your site, so I can be able to inspect that problem closer? You can send me credentials on email [email protected]

Beat regards,
Nenad

Hi guys,

Problem is inside plugin, and I will fix that issue in the next plugin release.
At this moment you can fix it manually inside plugin folder ../wp-content/plugins/extensive-vc-addon/shortcodes/shortcodes-functions.php open this file with some text editor and find this code below (line of code inside file is 101)
sort( $shortcodes );
and replace it with this one
ksort( $shortcodes );

After that go again to plugin settings and disable shortcodes you want. I hope this helps you ??

Best regards,
Nenad

Thank you very much for your attention!!!
It works and now I can disable elements in VC editor, but I also would like to disable both clients and testimonials custom post types for cleaning DB. I tried by action hook showed in support and it did’t work for me.

Hi chusterclock,

You are welcome ?

Did you try to use this hook for that purpose extensive_vc_filter_add_custom_post_type? Just create some function where you will return empty array, and just call that function with add_filter function

Beat regards,
Nenad

Hi Nenad,

sorry but I tried this with no results:

function quitar_post_types() { 
	 return array ();	
	}
add_filter( 'extensive_vc_filter_add_custom_post_type', 'quitar_post_types' ); 

I also tried:
add_filter( 'extensive_vc_filter_add_custom_post_type', '__return_empty_array' );

Thank you!!!

I’m having the same issue as @tariq91.

It appears you cannot add some items to an inner row. I have a row with a row inside it. I can add the icon list to the first row, but not the inner row. The icon list isn’t listed in this case.

Hi chusterclock,

Sorry for too late response. I didn’t see your response. Just modify your code with this one and you will disable CPT

function quitar_post_types() {
    return array();
}

function init_quitar_post_types() {
    add_filter( 'extensive_vc_filter_add_custom_post_type', 'quitar_post_types' );
}

add_action( 'init', 'init_quitar_post_types', 5 );

Hi avantwp,

Unfortunately WPBakery supported only 2 levels for nested shortcodes https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments?page=821 and because of that you got that issue. ??

Beat regards,
Nenad