Some size charts not displayed

  • Resolved Front Series

    (@frontseries)


    1 year, 6 months ago

    Hello,

    We’ve noticed that some of size charts didn’t show, so we start debugging your plugin and we’ve saw that in database, in postmeta table where you save the prod-chart, values are integers (e.x. 521), but sometimes they are including brackets (e.x. [521] – maybe for json array?).

    We’ve just put brackets on every number and the size chart appeared.

    Notice that we have assigned multiple products on some size charts and many of products were added after size chart was created (update).

    Please can you check this?
    Thanks you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello @frontseries

    Thanks for reaching out!

    Yes, that format of meta data is json format to save multiple size chart.

    We have tested multiple cases and all the size charts are displaying.

    It might be a temporary issue or might version upgrade issue.

    Let us know in the future you face similar issue with newly created size chart.

    Best Regards,
    Hitendra & DotStore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Frontseries,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & DotStore Team

Viewing 2 replies - 1 through 2 (of 2 total)
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