Some strange errors

  • Resolved manos2000

    (@manos2000)


    4 months, 3 weeks ago

    Hello,

    Really thanks for great plugin, using it with infinite licenses from the start and have optimized in speed and space many sites including some with more than 300k posts.

    Last days receiving at 2 sites i started to optimize (bulk), some strange errors
    At some images:

    1)Our server returned an error (0 – Could not resolve host: app.imagify.io).

    Strange your server to can not resolve your host?
    dig at the servers of these sites:

    ;; ANSWER SECTION:
    app.imagify.io. 193 IN A 104.21.12.248
    app.imagify.io. 193 IN A 172.67.196.199

    ;; Query time: 0 msec
    Do not know if app.imagify.io ips recently proxied by cloudflare,
    used to remember 46.30.212.107, maybe this error is connected with it?

    2) Bad Gateway, maybe connected with previous as well?

    3)Service Unavailable

    4) some times last days, while using full license and almost 100% credits, left receiving
    message for invalid key (it is 100% correct and placed in wp-config).
    At his case i see this error at server logs.
    Got error ‘PHP message: PHP Warning: filter_input(): Unknown filter with ID 16777216
    this filter is about he license?

    When those errors start, cpu usage is going high even at high end server, so i am deleting
    transients (in my case actually i flush object cache) in order to stop the bulk optimization

    Any idea?

    Thank you!

    • This topic was modified 4 months, 3 weeks ago by manos2000.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP Media

    (@wp_media)

    Hello,

    Thank you for reaching out.

    We had an issue with server performance, which should be stable now. If the issue still persists, please try troubleshooting steps from this doc:?https://imagify.io/documentation/optimization-is-stuck/.

    If it does not help, as you have paid subscription, I would suggest you reach out to us at [email protected] for better assistance.

    Best Regards,

    Thread Starter manos2000

    (@manos2000)

    Hello,

    Thank you for reply

    Yes connectivity issues seem to be reolved mostly, have some php errors as described

    but much fewer.

    Still have some cpu spikes when running bulk optimization at very big site, will try Bulk Optimization Buffer helper plugin, i assume it works with 2.2?

    Thanks again for the suberb plugin

    Plugin Author WP Media

    (@wp_media)

    Hello,

    Thank you for the update.

    Though we hardly receive such high CPU usage case, feel free to install this helper plugin that you can use to slow down AJAX calls to once every 120 seconds, which can be downloaded using the following link:

    https://github.com/wp-media/imagify-helpers/raw/master/various/imagify-beat-control/imagify-beat-control.zip

    Hope it helps.

    Best Regards,

    Thread Starter manos2000

    (@manos2000)

    thanks for reply

    buffer addon seems to fits better, even that reduces threads from 4 to 1 it seems time\to optimize a batch of 10000 is about the same!!! and cpu usage is much better

    beat control has very small affection.

    As i wrote, case is about very big sites, at smalll-medium everything is smooth

    without any helper plugin.

    Plugin Author WP Media

    (@wp_media)

    Hi,

    Thank you for the update.

    I’m glad that buffer helped plugin helped. Other than this two helper plugin, there should not be any reason for the CPU spike. If the issue still persists, I would suggest reaching out us at [email protected](as you have active paid subscription) with detailed logs for further investigation.

    Best Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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