• Resolved docsimple

    (@docsimple)


    Some users are seeing a 406 error message when they try to access the site. It’s working fine for me. The problem seems to go away when I deactivate Anti-Spam. Any advice would be greatly appreciated. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Most likely this is not related to CleanTalk. However, you can try to deactivate the plugin with “Complete deactivation” option enabled and then delete it.

    1. Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then delete it.
    5. Clear website cache.
    6. Install the latest version from the WordPress Catalog.?

    Did it help?

    Plugin Author alexandergull

    (@alexandergull)

    Hello.

    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved” – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Some users unable to view website (406 error)’ is closed to new replies.