some variation title product woocommerce not showing on cart page

  • Resolved Mugi

    (@gmugi)


    1 year, 5 months ago

    Hello everyone, i’ve trouble with the title of product variation not showing on cart page and side cart.

    some variation product only showing the title of parent product with variation size. or some variation product only showing the title of parent product with variation color. but not both.

    link of screenshoot below for more information.

    thank you advances.

    https://prnt.sc/USRXU89e9XOf

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @gmugi

    Thanks for reaching out!

    I understand that the title of variation products on your site is not displaying correctly on your site’s cart page, correct?

    I checked your site’s cart page, and can confirm the issue here. The sizes of these products are not displayed as expected.

    I replicated the scenario on my personal site running on the default Storefront theme, however, I am unable to reproduce the issue on my end as you can see below:

    It looks like a third-party plugin or your theme might be causing the conflict here.

    For us to investigate this further, can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

    If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

    If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Let us know how it goes!

    Thread Starter Mugi

    (@gmugi)

    Hello @xue28

    Thank you for your response.

    i have tried switching to the default storefront theme and only the WooCommerce plugin is activated.

    and I found a third party plugin i.e. “Translatepress” which I installed causing the conflict.

    Hey there @gmugi

    Thank you so much for adding your input! Some of our customers might indeed find this guide helpful!

    We appreciate you being an active part of the community ??

    I’ll go ahead with marking this thread as resolved now. Feel free to open a new one when needed.

    Have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)
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