'Something goes wrong…' error

Hi,
It seams that on your domain the map_download.php file is unable to read the cookie I set via javascript to prevent dangerous use of that page.

Once the user click on the download button a cookie is set and then the map_download.php page is called with all the parameter to stream and download the audio file. once the map_download.php opens the first think it does is to control that the cookie is present; if not it fires the error you are getting.

In the truth the cookie has been set but I don’t know why in your case it seams that it is not available via PHP.

If you test it on my page (https://pupunzi.open-lab.com/mb-jquery-components/jquery-mb-miniaudioplayer), clicking on the download button does the correct behavior and I’m using the same code you are.

Hi Matteo,

just to let you know that this issue has been resolved.

The site is hosted on wpengine.com and the problem was due to their server caching.

To fix the problem, wpengine.com support had to exclude the path from their cache to ensure every visit is new and not cached (on the plugin path only).

Hope this helps someone else with the same problem.

Regards

Hi Matteo and charlest1008

I am having this issue on my site right now. https://www.turningheartsministries.net. Its a membership site. Plug in has worked great for a long time, until lately the download feature does not work.

Not sure how to look into the previous thread that charlest1008 mentioned. Any suggestions?

@markdejesus
Without an URL of the page where this issue happens I’m not able to give you help…

best regards,
Matteo

Hello Matteo,

I would need to give you a log in to the site, since it is a membership site. Is there a way I can contact you so I can get you log in information?

Mark