Something Went Wrong Error

  • Resolved xarvan

    (@xarvan)


    4 years, 1 month ago

    Hi there,

    I am running into the same issue most ppl are having which is the “Something went wrong when connecting to Facebook! Please try again.” error for first install.

    I made sure the “Manage your business” option is set to off. Everything goes well and I click on done and get the error.

    Any thoughts as to why this is happening and can be resolved?

    Thanks,
    Sam

    The page I need help with: [log in to see the link]

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  • AJ a11n

    (@amandasjackson)

    Hi @xarvan

    > I made sure the “Manage your business” option is set to off. Everything goes well and I click on done and get the error.

    At the connection step “What is Woocommerce Integration allowed to do” make sure all fields are enabled. The “Manage your business” permission is toggled to Off by default, but this needs to be ON

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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