“Something went wrong” message

I’m getting the message: “Something went wrong. Please try again or choose another payment source.” The process:

1. Select a country at checkout, which sets the currency (via Aelia Currency Converter). Click Paypal – it loads OK.

2. Cancel out of the Paypal popup and set another country and currency, click Paypal – it has the error message.

In previous threads about this it mentions a currency converter conflict. I’ve contacted Aelia and they say it’s on your side. He says that maybe…”For some reason, PayPal sees this as the same order as before (step #1), but the data (country, total, currency) is now different. Due to that, PayPal doesn’t allow the transaction to proceed.”

I’ve disabled checkout plugins and run a default theme and it hasn’t helped.

Here’s the log of the two orders:

2024-06-27T16:34:32+00:00 DEBUG POST https://api-m.paypal.com/v2/checkout/orders
Request Body: {“intent”:”CAPTURE”,”purchase_units”:[{“reference_id”:”default”,”amount”:{“currency_code”:”USD”,”value”:”300.00″,”breakdown”:{“item_total”:{“currency_code”:”USD”,”value”:”300.00″},”shipping”:{“currency_code”:”USD”,”value”:”0.00″},”tax_total”:{“currency_code”:”USD”,”value”:”0.00″}}},”description”:””,”items”:[{“name”:”IRB Book Review – In Brief”,”unit_amount”:{“currency_code”:”USD”,”value”:”100.00″},”quantity”:3,”description”:””,”sku”:””,”category”:”PHYSICAL_GOODS”,”url”:”https:\/\/www.independentreviewofbooks.com\/submit-your-book-for-review\/?attribute_type-of-review=In+Brief”,”image_url”:”https:\/\/www.independentreviewofbooks.com\/wp-content\/uploads\/2019\/04\/IRBlogoweb.png”,”cart_item_key”:”8e6cb6116ab6e2e4d2886acdedf21214″}],”custom_id”:”pcp_customer_t_fd1f5ee4fb8e2d3968022414e0c303″,”soft_descriptor”:”Independent Review”}],”application_context”:{“user_action”:”PAY_NOW”,”shipping_preference”:”GET_FROM_FILE”,”landing_page”:”BILLING”,”locale”:”en-US”,”brand_name”:”The Independent Review of Books”,”return_url”:”https:\/\/www.independentreviewofbooks.com\/?wc-ajax=ppc-return-url”,”cancel_url”:”https:\/\/www.independentreviewofbooks.com\/checkout\/”,”payment_method”:{“payee_preferred”:”UNRESTRICTED”}},”payer”:{“email_address”:”***@gmail.com”,”name”:{“given_name”:”asda”,”surname”:””},”address”:{“country_code”:”US”}}}
Response Debug ID: fd321b526e594
Response: Array
(
[code] => 201
[message] => Created
)

2024-06-27T16:34:46+00:00 DEBUG POST https://api-m.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"GBP","value":"237.39","breakdown":{"item_total":{"currency_code":"GBP","value":"237.39"},"shipping":{"currency_code":"GBP","value":"0.00"},"tax_total":{"currency_code":"GBP","value":"0.00"}}},"description":"","items":[{"name":"IRB Book Review - In Brief","unit_amount":{"currency_code":"GBP","value":"79.13"},"quantity":3,"description":"","sku":"","category":"PHYSICAL_GOODS","url":"https:\/\/www.independentreviewofbooks.com\/submit-your-book-for-review\/?attribute_type-of-review=In+Brief","image_url":"https:\/\/www.independentreviewofbooks.com\/wp-content\/uploads\/2019\/04\/IRBlogoweb.png","cart_item_key":"8e6cb6116ab6e2e4d2886acdedf21214"}],"custom_id":"pcp_customer_t_fd1f5ee4fb8e2d3968022414e0c303","soft_descriptor":"Independent Review"}],"application_context":{"user_action":"PAY_NOW","shipping_preference":"GET_FROM_FILE","landing_page":"BILLING","locale":"en-US","brand_name":"The Independent Review of Books","return_url":"https:\/\/www.independentreviewofbooks.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/www.independentreviewofbooks.com\/checkout\/","payment_method":{"payee_preferred":"UNRESTRICTED"}},"payer":{"email_address":"***@gmail.com","name":{"given_name":"asda","surname":""},"address":{"country_code":"GB"}}}
Response Debug ID: 03a76cb6d55ff
Response: Array
(
[code] => 201
[message] => Created
)

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