Something went wrong. Please don’t be mad.

  • Resolved nrms

    (@nrms)


    1 year, 3 months ago

    The automatic shares are not working, when we share the following message appears:

    When Something went wrong. Please don’t be mad.

    See printscreen: https://tinyurl.com/2bxlhu5m

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: jornalproenca.pt

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @nrms

    Thanks for contacting us about this. I took a look for you and your Jetpack connection looks great. I did notice however, that you are using a very old version of Jetpack which is no longer supported.

    Can you update to the latest version so that we can run more tests for you?

    Are you posting from wp-admin, or using some sort of auto-posting service/program?

    Thread Starter nrms

    (@nrms)

    Hi @bruceallen i post directly from wp-admin, when publish a post in the site, with no adicional services for this.

    It’s right that’s a older version, but is a most recent compatible with worpress version(5.5.12) instaled.

    In DEBUGGING CENTER says…

    Your Jetpack setup looks a-okay!

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi @nrms

    The latest Jetpack Social updates will not work correctly in the Jetpack version you are running on your site.

    You can try installing the standalone Jetpack Social plugin to see if that helps:

    https://www.ads-software.com/plugins/jetpack-social/

    Otherwise, I’d suggest updating both WordPress and Jetpack to the latest versions to ensure you have all the latest features and security fixes.

Viewing 3 replies - 1 through 3 (of 3 total)
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