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Hello narelly,

Thanks for reaching out to us.

Generally this type of error generated because of ” Invalid FB app key and secret key “. Please insert valid “FB app key and secret key”.also check out our document Here it will helpful to you how to create app key and secret key.

Thanks

double checked, even created a new App ID. no success…

Hello @narelly,

Can you send me a Facebook event l i n k U R L from where you import event so we check it out .

Thanks

https://www.facebook.com/Balaton.Tancegyuttes/

one more thing… the app ID I use works well with all other plugins.

Hello @narelly,

Sorry for the inconvenience happen to you.

Your Facebook page doesn’t have normal upcoming events so events are not displaying. our plugin’s current version is not supports recurring events yet. we are working on it will release it in the upcoming release.

So, for now, you can use our other plugin “Import Facebook Events”(https://www.ads-software.com/plugins/import-facebook-events/) which supports recurring event import for event ID. You can import and display recurring events with it same like this plugin.

Thanks

but it doesn’t work with other Facebook pages either. the problem occures when I try to save Facebook settings, although the App ID and App Secret works with other plugins.

See screenshot…

Hello @narelly,

Sorry for the inconvenience happen to you.

You can contact us on Support HERE for quick reply. Please provide link of your Facebook page and Website Event Link.

Thanks