Something went wrong. Please try again or choose another payment source

  • Resolved grayzen

    (@grayzen)


    2 years, 8 months ago

    hi since the last update the PayPal button on my cart page doesn’t work for the mobile version. it only works on the PC version. please help fix this annoying issue.
    I have this error when I click on the Paypal button: Something went wrong. Please try again or choose another payment source.

    FYI: if we click once on the Paypal button on the checkout page, return to the store and go back to click on the cart page PayPal button things start working … this is so strange.(this issue exists only for mobile versions)

    Please help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @grayzen,

    Is this related to the other issue you mentioned in this thread?
    https://www.ads-software.com/support/topic/paypal-button-doesnt-show-on-cart-page/
    Though the linked page from that thread doesn’t have the button enabled on the cart. The site linked site from your profile does though.
    I checked the page with a couple of different mobile devices and couldn’t reproduce the reported behavior though.

    Does the issue still persist for you?
    If it does, you may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?PayPal Payments to see if the behavior persists.

    Here’s a guide that explains the troubleshooting steps in more detail:
    How to test for conflicts

    In any case, a link to the affected site or better a copy of your system report would be appreciated.
    Thanks!

    Kind regards,
    Niklas

    Plugin Support Femi

    (@femiyb)

    Hi there

    We have not heard back from you in a while, so I’m marking this thread as resolved.
    If you have any further questions, please feel free to reopen this topic or create a new one.

    Cheers! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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