• Resolved Gokhan

    (@snowman_tr)


    Hi, I am getting this error no matter what change I do. I made sure to activate everything in the options when conencting but still no luck. Can someone please help me?

Viewing 7 replies - 1 through 7 (of 7 total)
  • windu12

    (@windu12)

    Same here.

    bestceramics

    (@bestceramics)

    same here too.

    Mr.Areg

    (@addvant)

    same as well – this going on for too long

    Steve

    (@skyvergesteve)

    Hey @snowman_tr ,

    Thanks for contacting us about Facebook for WooCommerce! I am happy to help out ??

    We have a snippet that will give us some additional error information, which may give us a better indication as to what might be happening here. Can you please add the following snippet to your site and attempt to connect to Facebook again? If you aren’t familiar with adding custom code to your site, here is some information as to how to do it. Personally, I like the free Code Snippets plugin method.

    You can view the snippet here:

    add_filter( 'wc_facebook_connection_proxy_url', function() { return 'https://wc-connect-test.skyverge.com/auth/facebook/';} );

    Once the snippet is in place and you have had a chance to try to connect to Facebook again, would you please send a screenshot or text of any additional error messages that show?

    Cheers,

    Steve
    SkyVerge

    Steve

    (@skyvergesteve)

    Hey @bestceramics , @addvant , @windu12,

    Thanks for reaching out about the plugin. I’m sorry to hear that you are experiencing an issue as well. Although you are seeing the same error message and having a similar experience with connecting to Facebook, it may or may not be the same issue, I’m afraid.

    Since you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic? We’ll be more than happy to help there ??

    Cheers,
    Steve
    SkyVerge

    Thread Starter Gokhan

    (@snowman_tr)

    Hi @skyvergesteve , I was able to go through and setup the account. Thanks for the help tho. I will save the snippet for the future.

    Steve

    (@skyvergesteve)

    Hey @snowman_tr ,

    Excellent, glad to hear that you were able to get connected!

    If you run into any other questions or issues, please feel free to create a follow up — we’re happy to help out. ??

    Cheers,
    Steve
    SkyVerge

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Something went wrong when connecting to Facebook! Please try again.’ is closed to new replies.