Something wrong with Geolocation

  • Resolved tcommerce

    (@tomscant)


    7 years, 2 months ago

    Hi there guys,

    This plugin looks awesome, really. But unfortunately it’s giving me problems in the online store. I’m using the free version of the plugin because I still don’t know if it works or not.

    The issue is that I’ve set up that people from countries belonging to the European Union (I’ve created a new Price Zone from the plugin config with all the different countries) should see in the online store 140€ in each product, but I think geolocation is not working properly.

    I have also set up the fixed price for the EU area that I’ve created in each product variation. Then I used Hola free VPN and ZenMate extension to check the price switching but it doesn’t work.

    Furthermore, I asked a friend of mine that’s living abroad to check the website and it doesn’t work neither.

    Don’t know if is something wrong with the plugin, wordpress or woocommerce…!

    Could you please help me out?

    Thanks a lot guys,

    Regards, Tomás.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Oscar Gare

    (@oscargare)

    Hola Tomás, comprueba esto:

    • You have set Default customer location option to Geolocate
    • If you are using a cache system (plugin or cache via hosting) you must set
      Default customer location option to Geolocate (with cache support)
    • If you are running the test logged-in then WooCommerce gets country from user country (or shop base country).
    • Make sure that you are running test on new private window in your browser. WooCommerce saves customer country, and others data, in a session (cookie).
    • The Maxmin GeoIP database have been download. You can check it at WooCommerce system report.
    • For testing as VPN software, currently I’m using TunnelBear.

    Saludos.!

    Regards,

    Thread Starter tcommerce

    (@tomscant)

    Buenas tardes óscar!

    Gracias por la respuesta pero ya lo resolví!

    El problema era la base de datos de geolocalización de Woocommcerce.

    Vuestro plugin funciona correctamente.

    gracias y saludos!????

    Plugin Author Oscar Gare

    (@oscargare)

    Me alegro de que esté funcionando!
    Saludos.

Viewing 3 replies - 1 through 3 (of 3 total)
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