Sometime loads, sometimes does not

  • Resolved gecko1886

    (@gecko1886)


    4 years, 6 months ago

    I have this plugin, sometimes it loads the feed, sometimes it does not. There is consistency across devices either, it does this on mobile, tablet and desktop. For now I have disabled on mobile and tablet, so hopefully can view on desktop and see what may be wrong.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mark Zahra

    (@markzahra)

    Hi @gecko1886, I can see the Instagram feed just fine on your homepage at the moment, both while using Chrome and Safari. Have you noticed anything in particular when it doesn’t work?

    For example, are you logged in or out of the website?
    Are you always using the same browser or switching?
    Are any other changes being made to the site, like changing plugins or settings?
    Does anything else on your homepage fail to load correctly?
    Do you see any errors in the browser’s console when it happens?

    Any of the above may help us determine what’s going on. If you’d like any help with testing for one or more of the above, please let me know.

    Plugin Author Mark Zahra

    (@markzahra)

    Hey @gecko1886, any update on this issue?

    Plugin Author Mark Zahra

    (@markzahra)

    @gecko1886 can we close this issue as resolved?

Viewing 3 replies - 1 through 3 (of 3 total)
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