• Resolved stefan22

    (@stefan22)


    Hello, we have an issue with sending data to Google Sheets. Sometimes, we dont know why, the row is not created in the sheet. I tried tracking the problem but neither your plugin logs show error, nor CFDB7, nor php_error logs.

    For example: In google sheets I see 47 rows. In the CFDB7 I see 51. It happened to us multiple times without any reason, nothing has been changed nothing has been updated

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author westerndeal

    (@westerndeal)

    Hello @stefan22
    Thanks for getting in touch,

    1. Can you confirm that you are getting emails when form is filled?
    Make sure that mail server is enabled from your hosting provider,
    2. If you are getting emails and entries are not showing in sheet and CF7DB then can you enable the debug log from wp-config.php and provide me the debug.log with current date, if showing old errors then delete the existing log and then try to fill the form and see if shows any error.

    Let me know to help you further!

    Thanks
    Abdullah


    Thread Starter stefan22

    (@stefan22)

    I found this

        [TRACE_STK] => #0 /www/doc/www.edusteps.sk/www/wp-content/plugins/cf7-google-sheets-connector-pro/lib/src/Http/REST.php(107): Google\Http\REST::decodeHttpResponse(Object(GuzzleHttp\Psr7\Response), Object(GuzzleHttp\Psr7\Request), 'Google\\Service\\...')
    #1 [internal function]: Google\Http\REST::doExecute(Object(GuzzleHttp\Client), Object(GuzzleHttp\Psr7\Request), 'Google\\Service\\...')
    #2 /www/doc/www.edusteps.sk/www/wp-content/plugins/cf7-google-sheets-connector-pro/lib/src/Task/Runner.php(187): call_user_func_array(Array, Array)
    #3 /www/doc/www.edusteps.sk/www/wp-content/plugins/cf7-google-sheets-connector-pro/lib/src/Http/REST.php(66): Google\Task\Runner->run()
    #4 /www/doc/www.edusteps.sk/www/wp-content/plugins/cf7-google-sheets-connector-pro/lib/src/Client.php(920): Google\Http\REST::execute(Object(GuzzleHttp\Client), Object(GuzzleHttp\Psr7\Request), 'Google\\Service\\...', Array, NULL)
    #5 /www/doc/www.edusteps.sk/www/wp-content/plugins/cf7-google-sheets-connector-pro/lib/src/Service/Resource.php(238): Google\Client->execute(Object(GuzzleHttp\Psr7\Request), 'Google\\Service\\...')
    #6 /www/doc/www.edusteps.sk/www/wp-content/plugins/wp_edusteps_sheets_connector/vendor/google/apiclient-services/src/Sheets/Resource/Spreadsheets.php(104): Google\Service\Resource->call('get', Array, 'Google\\Service\\...')
    #7 /www/doc/www.edusteps.sk/www/wp-content/plugins/cf7-google-sheets-connector-pro/lib/google-sheets.php(411): Google\Service\Sheets\Resource\Spreadsheets->get('1XjgGsD21OIgEt3...')
    #8 /www/doc/www.edusteps.sk/www/wp-content/plugins/cf7-google-sheets-connector-pro/includes/class-gs-service.php(634): CF7GSC_googlesheet_PRO->add_header('Testovaci formu...', 'Sheet1', Array, Array)
    #9 /www/doc/www.edusteps.sk/www/wp-includes/class-wp-hook.php(308): Gs_Connector_Service->save_gs_settings(Object(WPCF7_ContactForm))
    #10 /www/doc/www.edusteps.sk/www/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
    #11 /www/doc/www.edusteps.sk/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #12 /www/doc/www.edusteps.sk/www/wp-content/plugins/contact-form-7/includes/contact-form.php(1251): do_action('wpcf7_after_sav...', Object(WPCF7_ContactForm))
    #13 /www/doc/www.edusteps.sk/www/wp-content/plugins/contact-form-7/includes/contact-form-functions.php(213): WPCF7_ContactForm->save()
    #14 /www/doc/www.edusteps.sk/www/wp-content/plugins/contact-form-7/admin/admin.php(245): wpcf7_save_contact_form(Array)
    #15 /www/doc/www.edusteps.sk/www/wp-includes/class-wp-hook.php(306): wpcf7_load_contact_form_admin()
    #16 /www/doc/www.edusteps.sk/www/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
    #17 /www/doc/www.edusteps.sk/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #18 /www/doc/www.edusteps.sk/www/wp-admin/admin.php(237): do_action('load-toplevel_p...')
    #19 {main}
    )
    19 m?ˇja 2023 14:46:44 	 PHP 8.1.19 	 CF7GSC_googlesheet_PRO::remove_alternate_colors Error in removing alternate colors.{
      "error": {
        "code": 429,
        "message": "Quota exceeded for quota metric 'Read requests' and limit 'Read requests per minute' of service 'sheets.googleapis.com' for consumer 'project_number:1075324102277'.",
        "errors": [
          {
            "message": "Quota exceeded for quota metric 'Read requests' and limit 'Read requests per minute' of service 'sheets.googleapis.com' for consumer 'project_number:1075324102277'.",
            "domain": "global",
            "reason": "rateLimitExceeded"
          }
        ],
        "status": "RESOURCE_EXHAUSTED",
        "details": [
          {
            "@type": "type.googleapis.com/google.rpc.ErrorInfo",
            "reason": "RATE_LIMIT_EXCEEDED",
            "domain": "googleapis.com",
            "metadata": {
              "service": "sheets.googleapis.com",
              "consumer": "projects/1075324102277",
              "quota_metric": "sheets.googleapis.com/read_requests",
              "quota_limit_value": "300",
              "quota_location": "global",
              "quota_limit": "ReadRequestsPerMinutePerProject"
            }
          },
          {
            "@type": "type.googleapis.com/google.rpc.Help",
            "links": [
              {
                "description": "Request a higher quota limit.",
                "url": "https://cloud.google.com/docs/quota#requesting_higher_quota"
              }
            ]
          }
        ]
      }
    }
     
    Plugin Author westerndeal

    (@westerndeal)

    Hello @stefan22

    Thanks for the error log,
    As you are using PRO version, please email us at [email protected]

    Solution
    1. Deactivate the plugin you are using named wp_edusteps_sheets_connector under wp-content/plugins/ not sure which plugin is this so deactivate and let me know through email,
    As this support area is for FREE versions.

    Thanks
    Abdullah

Viewing 3 replies - 1 through 3 (of 3 total)
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