Sometimes it works, sometimes it doesn't

  • Resolved masaleiro

    (@masaleiro)


    8 years, 8 months ago

    Hi! I have installed your plugin and I really liked it. The way it is supposed to work is much better than most popup like boxes. Congratulations for developing it.

    However, in my blog https://www.thebitbangtheory.com sometimes it works and sometimes it doesn’t. The box always appears as desired, but sometimes the only thing that is shown is the blank box with the Facebook title page and nothing else (no close, like, share buttons, no background, no faces, etc.). Looks like it fails to load something to populate the box.
    Other times it just works normally.

    Oh and by the way I tweaked it to appear from the right by making small changes in the javascript file. The problems also occur with the original plugin, appearing from the left.

    Do you have any idea of what might be causing the problem? Thanks in advance.

    https://www.ads-software.com/plugins/statebuilt-facebook-page-like-popup/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Chris Hammond

    (@chrishammond)

    Hi masaleiro! Thank you for using our plugin!

    I have looked at your site and each time I refreshed the page, the popup appeared to fire properly. It looks like you have the “Time Before Firing” set to 3 seconds in your options. This could be the possible cause. If this continues to be an issue, could you try set it to be at least 5 seconds?

    Thread Starter masaleiro

    (@masaleiro)

    Hi again! You can’t see the problem ocurring because the problem has been fixed (a friend of mine found the bug and solved the problem).

    The problem is that with the current code, the plugin is putting the <div> of the popup inside the <head> section, which should not happen. <div> sections should only appear inside the <body>. When it is inside the <head> the behavior can vary, depending on the amount of other things that have to be loaded.

    What I did as to add it to the footer instead. This way it loads the <div> inside the <body> section and always works. I recommend you to change it in the plugin in the lines where you “add_action” to WP_footer or something like that.

    Thanks for replying anyway and I hope this information is helpful to improve this great plugin (good job on it!) ??

    Plugin Author Chris Hammond

    (@chrishammond)

    Thank you so much for the info! You helped me solve an issue that other people have had with the way the popup renders. I recently added an update where it’s now being added in the wp_footer, inside the <body> tag, so it works properly ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Sometimes it works, sometimes it doesn't’ is closed to new replies.